Digital Technology Operations Specialist

Community Health Systems Professional Services Corporation • Franklin, TN

266d

About The Position

The Digital Technology Operations Specialist serves as a strategic partner and departmental operations resource supporting leaders across the Digital Technology organization. This role facilitates the execution of organizational priorities by aligning department-level operations, communication, planning, and execution with enterprise strategies. The Operations Specialist works closely with executive leadership, shared services, and cross-functional teams to streamline workflows, enhance internal coordination, and support strategic initiatives such as planning cycles, talent management, and performance tracking. This position ensures operational consistency and communication across the Digital Technology department and provides process expertise to enable efficient execution of high-impact work.

Requirements

• Associate Degree in Business Administration, Information Technology, Communications, or a related field required.
• Bachelor's Degree preferred.
• 5-7 years of experience organizing and supporting teams or departments, including planning and leading strategic initiatives required.
• Prior experience in a project coordination, program support, or operational planning role preferred.
• Experience supporting leadership teams with planning, communications, or process coordination across cross-functional teams preferred.

Responsibilities

• Serves as a strategic advisor and departmental liaison to Digital Technology leadership, helping drive visibility, alignment, and execution of key initiatives.
• Coordinates and supports department-level operational processes, including strategic planning, budgeting, performance reviews, and talent development initiatives.
• Streamlines workflows and supports day-to-day execution within executive or departmental leadership teams to enhance efficiency and responsiveness.
• Collaborates with Digital Technology Business Operations and Shared Services teams to ensure alignment of department operations with organizational policies and processes.
• Prepares materials and supports leadership engagement for meetings, updates, and internal communications, ensuring messages are cascaded appropriately throughout the department.
• Acts as a point of contact for coordinating cross-functional efforts, supporting alignment between Digital Technology and corporate functions such as HR, Finance, and Communications.
• Supports training and onboarding related to new or updated processes, tools, and internal systems adopted by the department.
• Tracks and supports execution of the department's operating model, ensuring accountability to key initiatives and planning cycles.
• Performs other duties as assigned.
• Complies with all policies and standards.

What This Job Offers

• Job Type: Full-time
• Industry: Hospitals
• Education Level: Associate degree