Digital Technician, Shopbop

Shopbop • Madison, WI

9h • Hybrid

About The Position

Shopbop is seeking an experienced, versatile Digital Technician to support both our fast-paced product photography and editorial content teams at our Madison, WI studio. This hybrid role will be responsible for managing the end-to-end digital imaging workflow, maintaining color accuracy and brand standards, troubleshooting technical issues, and driving process improvements across both workstreams. The ideal candidate will have a strong background in commercial photography digitech work as well as experience with digital asset management systems and workflows.

Requirements

• 2+ years of experience as a digital technician, photo assistant, or digitally-focused production role in a fast-paced commercial photography/editorial environment
• Proficient with Capture One, Adobe Creative Cloud (Photoshop, Lightroom, Bridge), and large-scale digital asset management
• Strong understanding of color profile management, color grading, and cross-device color consistency
• Exceptional visual skills with strong understanding of color, light and composition
• Strong understanding of color profile management policies and best practices, including the ability to color shift and manage multiple peripheral devices
• Adept at troubleshooting and resolving technical issues with photography/video equipment, computers, and software
• Excellent organizational, multitasking, and problem-solving skills with ability to work independently
• Familiarity with AWS command line tools and Apple script
• Strong communication and interpersonal skills to collaborate effectively with cross-functional teams
• Bachelors Degree or equivalent

Nice To Haves

• Experience with enterprise-level digital asset management systems (AEM, Workfront, Frame.io etc.)
• Knowledge of metadata standards, taxonomy development, and digital asset lifecycle management
• Familiarity with file conversions, encoding formats, and workflow automation
• Background in scripting/programming (JavaScript, AppleScript, PowerShell, etc.)
• Understanding of cloud-based storage/distribution technologies (Amazon S3, etc.)
• Experience educating non-technical stakeholders on digital asset management practices
• Some experience transforming raw video footage into polished, engaging video content, using specialized software and tools

Responsibilities

• Oversee the daily digital imaging workflow for product photography, handling 3,000+ files per day
• Verify color accuracy and perform color corrections as needed to ensure brand consistency across all visual assets
• Troubleshoot and resolve on-set technical issues with cameras, lighting, computers, software, etc. to minimize downtime
• Collaborate with cross-functional teams (Photography, Styling, Art Direction, Inventory, Marketing, etc.) to identify and address workflow inefficiencies
• Utilize proprietary asset management systems to track and deliver product and editorial imagery on tight timelines
• Support the ingestion, organization, and maintenance of the global digital asset management system
• Develop and implement metadata schemas, taxonomies, and user permission structures for all visual assets
• Coordinate with Marketing, CRM, Social, and International teams to address their digital asset needs
• Support cross-departmental initiatives within Creative Operations as needed

Benefits

• Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees