Froedtert & The Medical College of Wisconsin-posted about 1 year ago
Full-time • Entry Level
Menomonee Falls, WI
1,001-5,000 employees
Ambulatory Health Care Services
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The Digital Tech Support Specialist at Froedtert Health is responsible for assisting patients with mobile device and computer software issues related to virtual visit systems, including Cisco, Webex, and MyChart. This hybrid position requires troubleshooting support for both mobile devices and laptops/desktops, ensuring patients can effectively use the MyChart app and other services. The role involves collaboration with the Help Desk team and other departments to enhance patient support and service delivery.
