Digital Strategy Consultant

Squiz•California City, CA

13h

About The Position

We are looking for a Digital Strategy Consultant to join our team in AMER. This role focuses on driving growth across our enterprise customer base by identifying opportunities, leading strategic engagements, and helping customers realise value from the Squiz Digital Experience Platform (DXP). You will operate as a trusted advisor to enterprise customers—leading discovery workshops, shaping digital roadmaps, and partnering with Account Directors to convert opportunities into revenue. This role suits someone who thrives at the intersection of strategic thinking and commercial outcomes, and who can confidently engage stakeholders from operational teams through to executive leadership. We're seeking, creative strategic thinkers with digital agency background and experience Why Join Us Play a key role in driving growth across a 200+ enterprise customer base Work on high-profile engagements with leading organisations across AMER Join a team that values strategic thinking, commercial impact, and customer outcomes Opportunity to shape consulting practices and contribute to a growing function with leadership visibility What you’ll be doing: What You'll Do Digital Consulting and opportunity Development Partner with Account Directors to identify and qualify opportunities across the customer portfolio Lead customer discovery conversations to uncover business challenges and digital ambitions Create and deliver compelling pitches that connect customer needs to Squiz DXP capabilities Develop proposals, business cases, and investment recommendations that drive buying decisions Support deal progression by addressing objections, building consensus, and demonstrating value Strategic Engagements and Customer Workshops Design and facilitate strategic workshops with operational and executive level stakeholders that assess customer maturity and identify improvement opportunities Deliver actionable roadmaps and recommendations tailored to customer context and priorities - bridging the gap between business strategy, end user experience and technology enablers Conduct lean, high-impact assessments that inform both sales strategy and customer success planning Shape DXP adoption strategies that drive platform utilisation and long-term retention Customer Advisory Act as a subject matter expert on digital experience best practices, web strategy, and DXP capabilities Advise customers on personalisation, content strategy, portal design, and digital transformation approaches Translate complex technical capabilities into business outcomes that resonate with executive sponsors Build trusted relationships that position Squiz as a strategic partner, not just a vendor Collaboration and Practice Development Contribute to the development of consulting frameworks, templates, and sales enablement materials Share insights and learnings with Account Directors, Customer Success, and Product teams Support the evolution of consulting offerings based on market feedback and customer needs

Requirements

3-6 years experience in a consulting, solution sales, or digital advisory role
Proven track record of contributing to revenue outcomes through consulting-led sales motions
Background in digital agency, management consulting, or enterprise SaaS environments
Experience working with enterprise customers in government, higher education, financial services, telecommunications, or utilities
Exceptional presentation and storytelling skills—able to command a room and tailor messaging to audience
Strong commercial acumen with ability to identify opportunities, size deals, and articulate ROI
Strategic thinking capabilities with ability to synthesise complexity into clear recommendations
Excellent written communication—proficient in creating visually engaging proposals and presentations
Comfortable navigating ambiguity and adapting approach based on customer dynamics
Ability to challenge customer thinking and introduce new perspectives with credibility
Energised by customer interaction and the pursuit of commercial outcomes
Confident engaging senior stakeholders and building executive-level relationships
Collaborative mindset with ability to work across functions to achieve shared goals
Intellectually curious with genuine interest in digital trends and emerging technologies
Pragmatic and outcomes-focused—prioritises impact over process

Responsibilities

Partner with Account Directors to identify and qualify opportunities across the customer portfolio
Lead customer discovery conversations to uncover business challenges and digital ambitions
Create and deliver compelling pitches that connect customer needs to Squiz DXP capabilities
Develop proposals, business cases, and investment recommendations that drive buying decisions
Support deal progression by addressing objections, building consensus, and demonstrating value
Design and facilitate strategic workshops with operational and executive level stakeholders that assess customer maturity and identify improvement opportunities
Deliver actionable roadmaps and recommendations tailored to customer context and priorities - bridging the gap between business strategy, end user experience and technology enablers
Conduct lean, high-impact assessments that inform both sales strategy and customer success planning
Shape DXP adoption strategies that drive platform utilisation and long-term retention
Act as a subject matter expert on digital experience best practices, web strategy, and DXP capabilities
Advise customers on personalisation, content strategy, portal design, and digital transformation approaches
Translate complex technical capabilities into business outcomes that resonate with executive sponsors
Build trusted relationships that position Squiz as a strategic partner, not just a vendor
Contribute to the development of consulting frameworks, templates, and sales enablement materials
Share insights and learnings with Account Directors, Customer Success, and Product teams
Support the evolution of consulting offerings based on market feedback and customer needs

Benefits

Flexibility in your work environment with Squiz Flex—work where and how you feel most productive
Generous paid parental leave and company shutdown during the festive period
Access to professional development resources and career advancement opportunities
A culture that celebrates diversity and encourages collaboration along with an open-door policy

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