Digital Specialty Account Manager, Auvelity (Atlantic Coast Region)

Axsome Therapeutics, Inc.•Orlando, FL

56d•$100,000 - $150,000•Remote

About The Position

Axsome Therapeutics is seeking a virtual-based Digital Specialty Account Manager (DSAM) to execute commercial activities for assigned geographies, establish relationships with customers, and ensure a successful launch of Axsome's current and future product pipeline. This role is virtual-based and will require gaining access to customers through digital channels and engagement. The Digital SAM will be responsible for product performance at a territory level, expected to be a disease category expert, a product champion, provide account management support, and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace. The Digital Specialty Account Manager will report to the Digital Regional Business Director. This is a remote role that will cover the Eastern Time Zones. Candidates must be willing to work EST/EDT hours.

Requirements

Bachelor's degree from an accredited college or university
Minimum of 2 years of field or virtual customer experience and/or account management or equivalent/applicable experience (remote sales, account management, nursing, or pharmacy)
Demonstrated experience delivering outstanding results in a quota/goal driven environment
Demonstrated ability to master and communicate technical specifications are a must
Experience strategizing within cross-functional teams, utilizing differential resources to achieve business goals
Proven ability to successfully manage multiple tasks concurrently under aggressive timelines in a dynamic environment
Comfortability with uncertainty and high expectations
Strong digital marketing aptitude
Strong interpersonal, presentation, and communication skills

Nice To Haves

Previous pharmaceutical, biotech, or medical marketing/sales experience is preferred but not required
Patient support services experience a plus

Responsibilities

Engage with customers virtually through digital channels
Develop a comprehensive and effective territory business plan aimed at achieving and exceeding quarterly and annual goals established by commercial leadership
Promote Axsome products within approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines
Develop strong customer relationships by better understanding the customer's needs
Serve as a resource/consultant to customers and staff regarding payer policies and processes (i.e. eligibility and benefit verification, prior-authorization, and appeals/denials)
Maximize use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers' confidence to prescribe Axsome medications for appropriate patients
Communicate territory activity in an accurate and timely manner as directed by management
Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results
Successfully completes all training classes
Complete administrative duties in an accurate and timely fashion
Manage efforts within assigned promotional budget
Effectively collaborate across all corporate functions
Ensure timely access for patients through patient services and savings programs
Additional responsibilities as assigned