Digital Specialist
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About The Position
As a Digital Specialist in Kihei, Hawaii, you will be responsible for driving user adoption of the product by creating communications, training, documentation, and launch plans to empower business partners across multiple products, multiple workflows, and often multiple platforms; but largely focused within a single business unit with common priorities and needs. The primary responsibilities of this role include leading change management efforts to deliver customer-centric solutions, acting as a subject expert for user questions about digital product features, coordinating with global users for end-user testing, creating and analyzing metrics that measure user experience, and conducting customer research to identify market demands.
