Digital Solutions Engineer (Remote - US)

Jobgether

73d

About The Position

We are seeking a Digital Solutions Engineer to deliver technical expertise and implementation support for advanced digital products in the healthcare diagnostics space. This role involves end-to-end project management, from pre-planning and system configuration to validation, troubleshooting, and post-go-live support. You will work closely with clients and cross-functional teams to ensure seamless integration of hardware, software, and IT systems, while maintaining compliance with industry standards. The position requires strong technical acumen, problem-solving skills, and the ability to manage multiple projects simultaneously. Frequent travel (25%+) is expected to support installations and client engagement. This role offers the opportunity to impact patient care and operational efficiency by ensuring the reliable deployment of critical digital solutions.

Requirements

• Bachelor’s Degree in Computer Science, Information Technology, Medical Technology, Life Sciences, or equivalent experience (2 years laboratory IT/general IT/product line experience or 4 years experience).
• Strong technical expertise across platforms and technologies, including Windows, Oracle, Apache, Intersystems Cache, and security frameworks.
• Familiarity with healthcare integration standards and regulatory requirements such as HL7, ASTM, IHE, DICOM, ADT, and HIPAA.
• Experience with clinical laboratory workflows, LIS functionality, and integration of diagnostic solutions.
• Proven ability to troubleshoot complex, multi-system issues and provide critical thinking solutions.
• Effective communication skills for collaboration with technical and non-technical stakeholders.
• Ability to manage multiple projects, balance priorities, mitigate risks, and deliver high-quality outcomes.
• Comfortable with frequent travel and engaging directly with clients during escalations or high-impact scenarios.

Responsibilities

• Lead the implementation of digital product solutions, gathering and documenting customer requirements and defining technical specifications.
• Manage integration projects, overseeing scope, timelines, deliverables, and stakeholder expectations to ensure alignment with clinical and operational goals.
• Conduct remote and on-site installations, providing technical leadership, troubleshooting, and escalation management during deployment and post-go-live phases.
• Validate and optimize digital/IT solutions to ensure functionality, adoption, and regulatory compliance.
• Monitor project progress, maintain internal tracking systems, and drive collaboration between clients, internal teams, and third-party vendors.
• Identify opportunities for process improvement and provide feedback to product development, marketing, and global teams.
• Develop and maintain consulting tools, training materials, and installation guides for scalable, consistent solution delivery.

Benefits

• Competitive salary with potential annual discretionary bonus.
• Comprehensive medical, dental, vision, and prescription drug coverage.
• Flexible full-time remote work environment with field-based responsibilities.
• Professional development and training opportunities.
• Inclusive and diverse workplace committed to equal opportunity and employee growth.
• Opportunities to contribute to impactful healthcare solutions and digital innovation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 11-50 employees