Digital Solutions Delivery Advisor

OhioHealth • Columbus, OH

1d • Hybrid

About The Position

Reports to IT functional leader, and is responsible for leading and directing both the people and the processes within a Digital Solution Delivery. Role may also be responsible for the management of outcomes delivered by third-party supplier vendors and for interacting with and owning the relationship with the internal customers within the business units and service lines at OhioHealth. Drives innovation throughout the organization by challenging existing norms, thinking differently, and understanding how technology can be leveraged. The advisor works directly with clinical and business leaders to prioritize initiatives to align with OhioHealth and IS strategies. This is a Hybrid position in Columbus, OH.

JOB SUMMARY Reports to IT functional leader, and is responsible for leading and directing both the people and the processes within a defined area in IT. Role may also be responsible for the management of outcomes delivered by third-party supplier vendors and for interacting with and owning the relationship with the internal customers within the business units and service lines at OhioHealth. Accountable for Intake, Roadmap development and reporting: Partner with portfolio leader and Strategy & Architecture team on building strategic roadmaps and project sequencing. Specific to Marcomm, Data/Analytics, IT Infrastructure/Security and Customer Experience. Partner on intake and lead demand management for the portfolio. Provide oversight and governance to managed-service led projects within the portfolio. Collaborate across Solutions Delivery to develop and deliver processes, tools and reporting. Hire, coach and mentor direct reports responsible for executing the intake process and reporting. Drives innovation throughout the organization by challenging existing norms, thinking differently, and understanding how technology can be leveraged. The advisor works directly with clinical and business leaders to prioritize initiatives to align with OhioHealth and IS strategies.

Requirements

• Bachelor's Degree (Required)
• Field of Study: Business Administration, Computer/Management Information Systems, Computer Science, Engineering, Mathematics, HealthCare, Nursing or Related Field
• Years of Experience: 5+ years demonstrated, progressive leadership and IT Applications experience
• Ability to communicate complex information, concepts, or ideas in a confident and well-organized manner through verbal, written, and/or visual means.
• Ability to support a diverse, unpredictable, challenging, and fast-paced work environment.
• Ability to collaborate effectively with others.
• Ability to coordinate the activities with internal and external stakeholders.
• Ability to develop or recommend planning solutions to problems and situations for which no precedent exists.
• Ability to function in a collaborative environment, seeking continuous consultation with other analysts and experts - both internal and external to the organization—to leverage analytical and technical expertise.
• Ability to tailor, with guidance, technical and planning information to a customer’s level of understanding.
• Ability to assess and forecast manpower requirements to meet organizational objectives.
• Knowledge of risk management processes (e.g., methods for assessing and mitigating risk).
• Knowledge of specific operational impacts of cybersecurity lapses.
• Knowledge of accepted organization planning systems.
• Knowledge of software delivery methodologies such as Agile, and various phases of SDLC and familiarity with DevOps concepts that are critical to efficient operations
• Knowledge of key principles, and patterns applicable to the focus area. Knowledge of information security concepts, facilitating technologies and methods.
• Strong verbal and written communication skills.
• Capable of relating compliance, technical and nontechnical information to varied audiences with impact.
• Knowledge and able to strategic roadmap

Responsibilities

• Operations-Advisors will collaborate with operational leaders to get additional details necessary to act upon strategy. Provides leadership oversight to ensure prioritized projects across the vertical are aligned with the program’s strategy/roadmap.
• Strategy-Supports the organization with strategic initiatives that align the program roadmap to OhioHealth's strategic plan, clinical and business needs.
• Daily Management-Takes a leadership role in designing, communicating, and implementing new enhancements or functionality aligned with roadmaps. Analyzes, plans, and coordinates the implementation of work with the vendor.
• Supplier Management - Works with suppliers and, when needed, vendors to produce outcomes consistent with organizational strategy. Overseas reporting metrics, dashboards, and status reporting to meet expectations for quality and performance for discretionary, support and maintenance work.
• People Management - Directs all human resource aspects of personnel management within assigned area including selection of new associates, initial and ongoing development, evaluation, etc.
• Financial Management - Plans, monitors and controls operating and capital budget for assigned areas of responsibilities
• Accountable for Intake, Roadmap development and reporting: Partner with portfolio leader and Strategy & Architecture team on building strategic roadmaps and project sequencing. Specific to Marcomm, Data/Analytics, IT Infrastructure/Security and Customer Experience.
• Partner on intake and lead demand management for the portfolio.
• Provide oversight and governance to managed-service led projects within the portfolio.
• Collaborate across Solutions Delivery to develop and deliver processes, tools and reporting.
• Hire, coach and mentor direct reports responsible for executing the intake process and reporting.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level