Digital Solutions Associate

Hawaii State Federal Credit Union • Honolulu, HI

199d • $36,096 - $50,535

About The Position

Hawaii State Federal Credit Union is committed to enriching lives by building strong relationships within the community. As an employee, you will be part of a team that values trust, encouragement, and the holistic experience of working together. Hawaii State Federal Credit Union (HSFCU) offers a dynamic and supportive work environment where employees can thrive both personally and professionally.

Requirements

• 0-2 years of related experience in Electronic Services or the equivalent.
• Knowledge of Digital Banking and Telephone Banking policies, procedures, and standards.
• Familiarity with related government requirements.
• Working knowledge of MS Windows (i.e. Word and Excel) to effectively utilize multiple software systems.
• Accurate and attentive to detail.
• Ability to organize projects and work independently.
• Willingness to learn new processes and functions.
• Ability to take on additional or new work responsibilities.
• Ability to meet deadlines.
• Good communication and interpersonal skills.
• Willingness to assist others.
• Ability to organize and handle multiple tasks/projects by prioritizing work and meet deadlines.
• Ability to operate related computer applications and business equipment including 10-key calculator, typewriter, copy machine and telephone.
• Good math and typing skills.

Responsibilities

• Organizing, scheduling, and performing all clerical applications and functions within digital banking.
• Inputting, maintaining, and balancing all data pertaining to electronic services including Online and Mobile Banking services and Telephone Banking.
• Ensuring that work is completed in accordance with established policies and procedures.
• Preparing related documents and member correspondence and maintaining files.
• Performing related clerical and minor balancing duties as required.
• Understanding the functions and duties of all electronic processing and providing assistance as needed.

Benefits

• Competitive pay, merit increases, and incentives.
• Comprehensive medical and dental coverage, with 100% paid single coverage for full-time employees.
• Enjoy 13 paid annual holidays and up to 29 PTO days.
• Contribute to a 401(k) plan with up to 10% employer contributions.
• On-site parking at a small cost, up to $100 parking subsidy, or 100% bus pass reimbursement.
• Access to wellness fairs, flu shot clinics, and on-site fitness centers.
• Flexible spending plans, credit union discounts, life, accident, and disability insurance.
• Employee development through in-person and online training programs, workshops, career development assistance, and tuition assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: No Education Listed