AAA Club Alliance is searching for an experienced and highly motivated Digital Solutions Architect to join our growing team. This position may be based out of our Wilmington, DE headquarters, or at one of our Ohio office locations in Cincinnati or Worthington, OH. This is hybrid role and will require you to be on-site 3 days a week (Tuesday, Wednesday, and Thursday). Responsibilities of the Digital Solutions Architect include: Serve as the primary architect and solution designer for ACA’s digital channel, ensuring initiatives are technically sound, scalable, and strategically aligned. Own the end-to-end solution design process, including flows, integrations, service interactions, and data contracts. Translate business and UX requirements into build-ready technical designs used by engineering teams. Make platform and architecture decisions across the digital customer experience stack (frameworks, personalization, identity, analytics, and integrations). Partner with Product, QA, and Engineering to validate feasibility and maintain solution integrity throughout delivery. Establish and maintain reusable design patterns and technical documentation to ensure consistency and prevent rework. Lead technical integrations with third-party systems and vendor APIs (e.g., chatbots, scheduling, personalization). Evaluate and integrate Martech and AI/GenAI technologies that enhance personalization and automation. Maintain architecture diagrams and documentation within GitHub /docs, ensuring alignment with CI/CD pipelines. Collaborate with the Enterprise Architect to align with corporate standards and escalate only cross-domain decisions. Stay current on emerging technologies to inform ACA’s future digital roadmap. Other duties as assigned.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
101-250 employees