Digital Solution Area Specialist

Microsoft • Irving, TX

3d • $26 - $51

About The Position

Are you passionate about AI and eager to transform the IT landscape? Join our dynamic Cloud & AI team as we lead the charge in AI transformation! As trusted advisors, we help customers modernize their infrastructure, optimize operations, and drive innovation with Cloud & AI's cutting-edge AI capabilities. Whether it's migrating and modernizing estates to be AI-ready, accelerating innovation with AI agents and platforms, empowering development teams with AI, or unifying and modernizing data estates, we help customers build technology solutions to achieve their business needs.
In this role, you'll be at the forefront of AI growth and disruption, guiding customers through their AI journey and helping them achieve their strategic goals. You'll ensure customers can fully harness the transformative potential of AI to stay ahead of the competition. If you're ready to make a significant impact and drive AI transformation, we invite you to join us and be part of this exciting journey!
At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.
SME&C is more than a sales organization—it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.
If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.
As a Cloud & AI Digital Solution Area Specialist you will be a solution sales leader within our mid-market sales organization working with our most important customers. You will collaborate with a team of technical, partner, and consulting resources to advance the sales process and exceed quarterly Cloud & AI revenue targets in your assigned accounts.
This opportunity will allow you to:
Accelerate your career growth by leading high-impact Cloud and AI Solution Plays across diverse industries and engaging in strategic customer conversations.
Hone your technical and consultative selling skills through deep engagements with customers and partners, while building confidence in solution design and execution.
Develop deep business acumen by aligning cloud strategies with customer transformation goals and success metrics, and by participating in immersive learning experiences.
Strengthen your leadership and influence by collaborating across teams, contributing to a culture of innovation, and sharing best practices.
Build future-ready capabilities through certifications, hands-on workshops, and continuous learning in cloud and AI technologies.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

• Bachelor's Degree in Information Technology, or related field AND 2+ years of technology-related sales or account management experience OR 3+ years of technology-related sales or account management experience.

Nice To Haves

• Bachelor's Degree in Information Technology, or related field AND 3+ years of technology-related sales or account management work experience OR 4+ years of technology-related sales or account management experience.

Responsibilities

• Manages the end-to-end business of the assigned territory; conducts forecasting for accounts and develops a portfolio and territory plan to drive intentional selling aligned with strategic priorities.
• Collaborates with partners and resources and learns about customer business; supports senior team members to explore business and emerging opportunities.
• Seeks client feedback (both formal and informal) to identify and understand the drivers of satisfaction and execute plans to maintain and continue to build on it, and to identify and understand the drivers of dissatisfaction, determine the root cause of problems, and establish recovery action plan to improve clients overall experience; shares feedback with account teams.
• Understands customer business needs through initial conversations; collaborates with internal teams, partners, and services to recommend solutions or products in an assigned area with direction/guidance.
• Receives leads from Marketing, Account Teams, and/or partners, and converts leads into opportunities for the supported business; applies Microsoft's sales process (MSP) to determine the quality of the opportunity and whether to proceed.
• Articulates to customers how Microsoft's three-cloud platform can enable digital transformations across specific workloads and engages in discussions of digital transformation opportunities for those workloads; initiates conversations with customers on digital transformation in a solution area, in collaboration with partners and services.
• Accelerates the closing of deals in collaboration with other team members by developing and executing close plans.
• Supports team members on identifying and progressing on opportunities to drive consumption with existing customers; can identify and articulate blockers to customers' consumption.
• Collaborates with One Commercial Partner (OCP) and other relevant partners to cross-sell, up-sell, and co-sell products, solutions, and services; understands the ecosystem of the partners in a solution area and the offers partners currently have in market.
• Establishes relationships with internal stakeholders and partners, seeking out and considering their opinions; learns about the orchestration model within a solution area.
• Learns about direct competitors for the assigned products, solutions, and/or services; collaborates with the "compete" global black belts (GBBs) to execute on strategies that position Microsoft favorably against competitors.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees