Digital - Software Engineering Graduate- Birmingham

BT Group • Iuka, IL

5d • Onsite

About The Position

Millions of people rely on BT every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. And we use the power of technology to help solve big challenges, like climate change and cyber security.

From day one, you’ll have a voice at BT Group. You’ll get stuck into tough challenges, pitch in with ideas, make things happen. And you won’t be alone: working on real projects, you’ll learn from experienced colleagues and develop practical software engineering skills in a supportive team environment. You’ll make great friends, discover new talents, build confidence and feel part of something exhilarating.

Our internal Digital unit is responsible for leading BT’s digital transformation, driving experience innovation and delivering the products and services our customers need.
BT’s future will be defined by our ability to rapidly bring compelling, fresh ideas to market, partnering with our customers and suppliers to deliver innovative, adaptable solutions, delivered over best-in-class digital platforms.

Digital’s role is to drive all elements of that equation, from digital innovation through platform delivery and proposition development, and to do so with absolute focus on our customers. Whether it’s creating services like connected care solutions that help you track your loved ones’ wellbeing, or security apps that guard against cyber-attacks, Digital is about leading BT’s digital transformation, driving service innovation and delivering the products and services our customers need to support their own goals fast, and at scale. ServiceNow acts as a unified digital platform for BT Group, to streamline, automate, and modernize IT and service management across all units.

You will work closely with experienced engineers to design, build, and enhance solutions on the ServiceNow platform that help thousands of employees work more efficiently.

This role is perfect for someone who enjoys problemsolvingproblem-solving, learning new technologies, and contributing to meaningful improvement across business and IT services.solving, learning new technologies, and contributing to meaningful improvement across business and IT services.

Requirements

• An interest in technology and problem-solving.
• Technical capability from your degree such as software engineering
• Strong teamwork and communication skills.
• Willingness to learn, adapt, and embrace new challenges.
• Natural problem-solvers
• Commitment to building a career in digital and technology solutions
• On target for a 2.2 and have a relevant STEM degree such as: Applied Computer Science Computer Engineering Computer Networking Computer Science
• All applicants will therefore need a full UK Right to Work for the duration of the scheme without this we cannot accept an application.

Responsibilities

• Support the design, development, and configuration of ServiceNow applications and modules.
• Collaborate with senior engineers to implement new workflows, forms, integrations, and service catalogue items.
• Analyse user requirements and translate them into scalable technical solutions.
• Help maintain the stability and performance of the ServiceNow platform.
• Work with the internal Service Now Platform & Centre of Excellence team across all modules.
• Participate in Agile ceremonies, planning, and release cycles.
• Contribute to continuous improvement of processes, automation, and user experience.
• Troubleshoot issues and assist with platform upgrades, patches, and enhancements.

Benefits

• Huge discounts on EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
• Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
• Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.
• Volunteering days, so you can give back to your local community.
• Optional Private Healthcare and Dental, to protect you and your family.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level