This role is located at GE facility and work closely with Digital Technology leaders to provide stable operations to the site. Job Description Responsibilities: Your responsibilities will encompass a broad range of technical expertise, project management, and collaboration across various teams, include: ·Provide IT technical support to Power Transmission product support and customer project teams, ensuring efficient resolution of issues and maintenance of system functionality. ·Collaborate with product development, integration, manufacturing, and other engineering teams to deploy, maintain, migrate, and support computer network environments. ·Obtain sponsorship and articulate benefits to GE leadership teams for infrastructure projects. ·Own the development of detailed infrastructure/design documentation and technical implementation plans to ensure smooth execution of projects. ·Work closely with Power Transmission IT Security Leader and relevant security contacts to ensure compliance with security standards and regulations. ·Implement security measures and risk mitigation strategies to safeguard IT infrastructure and data integrity. ·Collaborate with colleagues in Grid Solutions IT globally and other GE business areas to work on global projects as well leverage innovative best-practice ·Coordinate with third-party vendors for the installation, maintenance, and troubleshooting of IT infrastructure equipment. ·Act as onsite point-of-contact for local IT infrastructure vendors, coordinating site infrastructure work and break-fix activities. ·Provides computer support services to plant operations / users ·Assist with hardware break/fix. ·Installs and assists GE Vernova network teams with configuring and maintaining GE Vernova network infrastructure. ·Maintains and troubleshoots non-GE Vernova network infrastructure. ·Updates local copies of network infrastructure Visio Diagrams and creates new ones as needed. ·Installs Server hardware and connects to network infrastructure. Provides hand and feet services for initial configuration. ·Administers Servers and workstations in the OT environment ·Maintains inventory, submits requisitions and tracks purchase orders for IT products and 3rd party services ·Assesses infrastructure on a regular basis to ensure it continues to meet demands ·Provides troubleshooting assistance to the Facilities team for the site’s security system, including cameras, microcontrollers, and badge readers. ·Maintains the site’s database of GE Vernova core loaded and non-coreloaded PCs ·Ensures IT infrastructure support equipment (e.g. Air Conditioning, UPS, Temperature and Humidity sensors, etc.) is operating properly and submits work orders to Facility maintenance team when necessary. ·Participates and represents IT in local Manufacturing Projects and events (e.g. Lean, Kaizen, etc.) to provide support when needed. ·Fill in for the Site Lead when necessary. ·Assists contracted & local IT support with routine tasks when necessary (e.g. new employee setup, PC refreshes, etc.) ·Partner with Digital Workplace Solutions Team on new technology introduction projects to deploy and support the new solutions. ·Ensure all business policies and standards related to DT services and security and compliance are being met. ·Analyze and resolve complex hardware and software issues. ·Establish working relationships with customers ·Identify and resolve problems, applying knowledge in complex, difficult or stressful situations. Communicate, orally and in writing, technical information to audiences at all levels of the organization.
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Job Type
Full-time
Career Level
Mid Level