Digital Shelf Onboarding Specialist

EDUCATORS RESOURCE INC•Semmes, AL

1d•Onsite

About The Position

At Educators Resource we equip teachers and parents with innovative tools designed to enhance the education of children. We aspire to create a world where learning is more accessible and fun, guided by our values of integrity, collaboration, innovation, and accountability. Digital Shelf Onboarding Specialist Are you organized, tech-savvy, and ready to break into the fast-paced world of e-commerce? Join our growing team as a Digital Shelf Onboarding Specialist, where you'll play a key role in getting products live and in front of customers across top retail platforms. This is an excellent opportunity for an early-career professional looking to build a foundation in digital merchandising, retail operations, or e-commerce content management. This role offers opportunities to take on increased responsibility and advance into more strategic positions as your skills and experience develop. If you're ready to build your career at the intersection of technology and retail, we want to hear from you! Location: Semmes, AL Full-time; Non-exempt – Day Shift Reports to: Director of Merchandising & Vendor Relations

Requirements

Associate or Bachelor’s degree preferred.
2+ years of work experience in an office, retail, or e-commerce setting.
Strong attention to detail and organizational skills.
Ability to follow instructions and meet deadlines reliably.
Comfortable working in spreadsheets (Microsoft Excel) and learning new software tools.
Strong communication and collaboration skills.
Proficiency in Microsoft Excel required.
Interest in e-commerce, retail merchandising, or digital content.
Ability to prioritize tasks and manage time effectively in a deadline-driven environment.
Prolonged use of a computer, including typing and viewing a screen for extended periods.
The ability to communicate effectively in person and over the phone with coworkers, vendors, and customers.
Must be able to remain seated for extended durations.

Nice To Haves

Experience working with retailer portals (e.g., Staples Exchange, Amazon Vendor Central, Walmart Item 360, etc.) is a plus but not required.

Responsibilities

Complete retailer-specific item onboarding templates with provided product data and assets, revising data to meet retailers’ requirements.
Upload and submit new product content to retailer systems/portals (e.g., Staples, Michaels, Office Depot, etc.).
Track onboarding progress to ensure products go live on retailer sites within expected timelines.
Track and troubleshoot item setup issues to ensure products are published and performing on-site.
Follow onboarding instructions and checklists provided by team leads or retailers.
Submit updates to product titles, descriptions, images, and other assets for assigned retailer accounts as directed.
Ensure all submitted content meets retailer guidelines and quality standards.
Assist with ongoing maintenance of product listings, including data refreshes, or image and attribute updates.
Monitor onboarding project status and communicate any issues or delays to the team.
Maintain accurate documentation of submitted items, templates used, and content status.
Support larger item setup initiatives and promotional launches.