Digital Services Intern

Alabama Credit UnionTuscaloosa, AL
5h

About The Position

At Alabama Credit Union (ACU), we want you to feel good about your future. The role of the Digital Services Intern position is to prepare candidates for future work through education and experience while supporting the department in data clean up and documentation initiatives. The Digital Services Intern will collaborate with all areas of the department including Digital Payments, Digital Communications, and Digital Banking. Start Date/Duration: This internship is part-time (approximately 37.5 hours per week) and temporary (10 weeks). The program begins on May 26, 2026 and runs through July 31, 2025. Work hours are Monday-Friday, 8:30-5:00. The Digital Services Intern will… Understudy Digital Payments Specialist Draft written procedures for departmental processes for Digital Payments Draft written procedures for organizational processes for Digital Payments Assist in fraud screenings Assist in launch of new digital services and/or features Independently perform data clean up as assigned

Requirements

  • A desire to get it right- to uphold ACU's high service standards when working with members and co-workers; to go all-out in completing your work correctly; to perform with a high degree of accuracy and attention to detail; and to fix problems when they occur.
  • An "I've got your back" attitude- All employees should carry out their jobs with the result on our members and co-workers in mind. We will rely on you to complete projects that benefit our employees and members. You have a 10 weeks to learn from us, and we want to know that you can get the most out of it. Great punctuality and attendance are expected in order to make this happen.
  • A wish to make others smile- Courtesy, tact, and diplomacy; good oral and written communication skills so that you may confidently and competently share knowledge; and good organizational skills will support this.
  • Never settling for less- We seek individuals who are pushing the envelope on their own personal and professional development. Experience with Windows and Macintosh operating systems; and the ability to exercise initiative and good judgment and make sound decisions.
  • A history of engaging your world- Positively impacting your community through service, and a desire to get involved to create positive experiences for others are advantageous.
  • Proficiency in computer applications, including Microsoft Word, Excel, and web-based applications.

Nice To Haves

  • A history of engaging your world- Positively impacting your community through service, and a desire to get involved to create positive experiences for others are advantageous.

Responsibilities

  • Understudy Digital Payments Specialist
  • Draft written procedures for departmental processes for Digital Payments
  • Draft written procedures for organizational processes for Digital Payments
  • Assist in fraud screenings
  • Assist in launch of new digital services and/or features
  • Independently perform data clean up as assigned
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