Digital Sales Representative - Expansion

Twilio

125d • $35 - $49

About The Position

Join the team as Twilio’s next Digital Sales Representative - Expansion. This position is needed to lead relationships within our Self Service customer base and Communications platform customers who consume our messaging, voice and email services. As our new Digital Sales Representative, you will be responsible for net new customer activations, transactional and solution selling, and closing deals within our Self Service account base.

Requirements

• 2 years closing experience or 1+ years closing experience at a SaaS or CPaas company, with a record of top performance.
• Demonstrated track record of managing business forecasts and financial models.
• Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
• Analytical account development strategy based on using data to find opportunities and prove value.
• Entrepreneurial mindset with appetite to define processes and build programs.
• Record of delivering revenue and gross profit results.
• Excellent verbal and written communication skills.

Responsibilities

• Manage and expand customer accounts within the Self Service segment.
• Own a book of business with the goal of protecting revenue and driving upsell and cross-sells.
• Execute programmable sales plays to consistently deliver strong revenue, gross margin, and gross profit results.
• Work cross-functionally with representatives from product, finance, support, and services teams to execute renewals and drive DBNE.
• Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce through proactive efforts and collaboration with your manager.
• Execute automation strategies to serve a large quantity of customers while maintaining NPS and preventing churn.
• Work closely with marketing teams to align on messaging and campaigns.

Benefits

• Competitive pay
• Generous time off
• Ample parental and wellness leave
• Healthcare
• Retirement savings program
• Participation in Twilio’s equity plan
• Eligible to earn commissions

What This Job Offers

• Job Type: Full-time
• Number of Employees: 5,001-10,000 employees