Digital Research Operations Intern

Massachusetts Eye And Ear-posted 8 months ago
Part-time • Intern
Remote • Somerville, MA
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Mass General Brigham is a world-renowned academic healthcare delivery system dedicated to enhancing patient care, driving research innovations, and fostering community impact. As a part of our commitment to developing emerging talent, we are offering a Summer College Internship for a student interested in healthcare administration, digital research operations, and program coordination.

  • Assist in coordinating administrative procedures and processes to support digital and research operations.
  • Provide support for meetings, including preparing materials and managing schedules.
  • Maintain and organize project databases, compile data, and generate reports to support decision-making.
  • Support research operations, including observing intake management, project coordination, and digital experience improvements.
  • Contribute to the development of a large website redesign project termed the research portal, a single-entry point for researchers to access information and support.
  • Assist in preparing compliance documentation and tracking research projects in Workfront, an MGB enterprise system.
  • Participate in quality improvement projects, analyzing existing processes and recommending modifications.
  • Engage in outreach and education efforts, ensuring researchers and program staff are aware of available resources.
  • Collaborate with cross-functional teams to enhance program efficiency and contribute to digital transformation initiatives.
  • High School Diploma or Equivalent required.
  • Current enrollment required in an undergraduate program, preferably in Business Administration, Healthcare Management, Public Health, Information Technology, or a related field.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other web-based applications.
  • Strong written and verbal communication skills to engage with various stakeholders.
  • Ability to work collaboratively in teams while also managing independent tasks.
  • Strong organizational skills with attention to detail and ability to manage multiple priorities.
  • Interest in healthcare, digital transformation, and research operations.
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