Digital Research Analyst

Echelon Insights•Alexandria, VA

About The Position

Echelon Insights is hiring a Digital Research Analyst to research, monitor, and measure digital conversation, engagement, and influence across a wide range of issues globally, supporting our corporate, nonprofit, and political clients. Analysts will produce a steady stream of daily and weekly reports that will go directly to clients, helping them make informed, data-driven decisions. In our digital analytics practice, we don’t just count mentions. We apply methodological rigor and subject matter expertise to surface need-to-know insights on a real time basis. Analysts will also be exposed to the rest of the work Echelon does, including survey research and data analytics/modeling, assisting on these projects as necessary. Echelon Insights is a right-of-center decision strategy firm that blends innovative survey research techniques with data science and digital analytics to help our clients win the battle for hearts and minds. The work environment is fast-paced and growth-oriented, with all team members taking ownership for client success. Echelon Insights is headquartered in historic Old Town Alexandria, Virginia and offers competitive benefits, including health, dental, vision, and 401(k) plans.

Requirements

2+ years experience at an agency, survey research firm, or at an organization where your primary job responsibility was in media monitoring or digital analytics
A strong interest in the news, politics, and public policy, with the ability to quickly get up to speed on new topics and issues
Exceptionally productive and efficient, with a strong work ethic
Data-driven and a strong desire to work with numbers
Strong written and verbal communication skills
Ability to juggle and prioritize multiple projects
Excellent organizational skills and attention to detail
Past experience with social and traditional media monitoring software (Meltwater, Sysomos, Brandwatch, Cision, Crimson Hexagon, NetBase, etc.)
Strong aptitude for data manipulation using Excel (Pivot tables, VLOOKUP, etc.), with experience in Tableau, Alteryx, R, or MySQL a plus
Conversant in the field with the ability to proactively suggest different data collection strategies (third party subscription tools, scraping, APIs, etc.)
Proficiency with Microsoft Office, Google Apps, and Keynote

Nice To Haves

A strong interest in survey research, with past experience in the field a plus
Multilingual with English and proficiency in another language is a plus

Responsibilities

Producing daily, weekly, and deep-dive reports summarizing online conversation surrounding key client issues
Conduct planning for deep-dive, longer-term research projects, pinpointing the right research questions to answer, identifying data sources and mapping out analytical methods
Provide rapid response monitoring in crisis / breaking news situations
Coordinate data collection from Echelon or third party monitoring tools, including coding of open-ended data
Adapt rapidly to changing client needs, with the ability to deploy a wide range of possible analytical tools, understanding that no two clients or reports are the same
Build custom dashboards in Tableau or other data visualization software
Continually stay on top of the social media monitoring and digital analytics landscape, proactively implementing new tools and approaches
Think critically about how to best measure, analyze, and report on large digital data sets
Coordinate third party vendors including technology tools and translators