Digital Radiography/Computed Tomography Level 2 Technician
About The Position
Join a global technology leader and take your technical career to the next level. North Star Imaging (NSI) is a worldwide leader in 2D digital radiography and 3D computed tomography equipment. As part of Illinois Tool Works (ITW) , a Fortune 250 company, we combine the agility of a specialized technology business with the strength and stability of a global industrial powerhouse. We are seeking an experienced Level 2 Digital Radiography/Computed Tomography Technician to be an integral part of the team that keeps NSI at the forefront of NDT technology. The DR/CT Level 2 Technician plays a key role in delivering high-quality X-ray and Computed Tomography (CT) inspection services on customer-supplied products. This position performs work in accordance with customer specifications, written procedures, and recognized industry standards. The Level 2 Technician collaborates closely with Coordinators, Sales, and fellow X-ray Technicians to successfully plan and execute projects. As a technical expert within the organization, this role also supports customer engagement efforts, including product demonstrations and technical consultations.
Requirements
- Associates degree and 3-5 years of relevant experience in DR and CT Level 2 (or Equivalent Training)
- Minimum of 2+ years of Microfocus Imaging experience
- Strong attention to detail
- Knowledgeable of VG Software Suite
- General technical aptitude
- Knowledge of X-ray principles and use
- Adaptive learner of new software
- Excellent verbal and written communication skills
- Professional demeanor and appearance
- Proficiency in using Microsoft programs (Word, Excel, PowerPoint, Teams, etc.)
Responsibilities
- Partner with industry-leading organizations to capture internal and external product geometry using advanced mini-focus and micro-focus digital X-ray and 3D CT imaging systems.
- Support customers with failure analysis, product development, research and development, and production-level inspections through the effective use of digital radiography and CT technologies.
- Serve as a subject matter expert for low-energy X-ray systems, providing technical guidance and support to sales and cross-functional teams within NSI.
- Develop, optimize, and execute DR and CT inspection techniques tailored to customer requirements and product applications.
- Reconstruct, analyze, and compile scan data, delivering clear, accurate, and complete results in alignment with customer expectations.
- Provide direct oversight, coaching, and technical approval for Trainees and Level 1 Technicians, including on-the-job training (OJT) and technique validation.
- Perform Level 2 final review and acceptance of DR and CT inspection data to ensure quality and compliance.
- Design and implement innovative sample fixturing solutions to improve inspection efficiency, repeatability, and image quality.
- Collaborate with Sales to support project quoting and propose inspection strategies that meet or exceed customer needs.
- Deliver exceptional customer service through professional interactions with current and prospective clients via phone, in person, webinars, onsite meetings, technical reports, and presentations.
- Perform advanced post-processing and analysis of CT data, including (but not limited to) dimensional metrology, CAD-to-part comparison, porosity analysis, automated inspection, and use of Volume Graphics software tools.
- Maintain and continuously expand technical expertise in cutting-edge X-ray and CT technologies, applications, and best practices.
- Apply experience and judgment to support diverse customer applications across digital radiography and CT markets.
- Demonstrate NSI software and hardware capabilities to prospective customers and internal stakeholders.
- Provide operational and technical support to the broader business as needed.
- Accurately document completed projects and maintain daily inspection records.
- Operate and maintain DR and CT equipment in accordance with NSI guidelines and safety standards.
- Perform routine preventive maintenance on X-ray and CT systems.
- Assist with shipping and receiving of customer parts and project deliverables when required.
- Travel up to approximately 15% to customer sites, company locations, trade shows, or industry events.
- Perform other duties as assigned, supporting team and organizational goals.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
