Digital Program Manager, Customer Success
Vectra•San Jose, CA
243d•$99,700 - $140,000
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About The Position
As a Digital Program Manager, Customer Success, you will be at the forefront of driving scalable customer success initiatives through digital strategies. You will design, implement, and optimize digital programs that enhance the customer journey, promote product adoption, maximize customer satisfaction and retention, and drive upsell opportunities. This is a highly cross-functional role, partnering with CS leadership, Marketing, Product, and Operations to ensure that every customer receives an exceptional experience through digital channels.
