Digital Products Intern

Santander • Boston, MA

3d

About The Position

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You!
Our Summer Internship Program, beginning in June 2026, provides immersive training and introduction to Santander. You will be combining this training with practical experience on both technical and interpersonal skills, helping your development during the internship. The 2026 Santander Summer Internship Program is for undergraduate students and/or graduate level students who have an expected graduation date between December 2026 and May/June 2027. Santander US is a nationwide business with locations across the country. This position is located in Boston, MA, New York, NY or Miami, FL.
You will be given exposure to the innerworkings of one largest financial institutions in the world. Working with best-in-class teams and contributing to projects that drive innovation across the organization. As part of the internship program, you will participate in structured professional development opportunities, create connections with peers and meet leaders across Santander. As a Digital Products intern, you will come out of this experience with a unique understanding of Openbank, Santander’s new digital banking platform. You will gain direct knowledge of digital transformation and financial technology and will include exposure to a widely diverse global company.

Requirements

• A graduate student with an expected graduation date between either December 2026 or May/June 2027.
• Area of Study: Technology, IT, Information Systems, Computer Science, Supply Chain Management, Business, Finance, or related field
• Cumulative GPA is 3.0 or above.
• Demonstrates intellectual curiosity and courage.
• Strong English communication skills both written and spoken required.
• Analytical thinkers with a strong attention to detail.
• Organized and able to manage time and multiple tasks efficiently.
• Ability to work independently on special projects.
• Ability to effectively contribute to a team environment.

Nice To Haves

• Coursework in or exposure to accounting, finance, economics, or business. (Preferred)
• Experience with Chat GPT or Celonis. (Preferred)
• Experience in Microsoft Office products. (Preferred)
• Experience in Jira. (Preferred)

Responsibilities

• Support of customer journey definitions and evaluation of current journeys to make recommendations for future Customer experience improvements
• Support on documentation and writing of business requirements, including building epics and user stories in Jira
• Support with ongoing stakeholder relationships, including Subject Matter Experts in Legal, Compliance, and Risks.
• Support to guarantee the quality of work built by development teams, helping the product team to test the new functionalities
• Support on analyzing user and application data to identify potential friction points and creating recommendations to improve conversion rates
• Support facilitating agile process across product and development teams

Benefits

• You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver.
• Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future.

What This Job Offers

• Career Level: Intern
• Number of Employees: 5,001-10,000 employees