Digital Products Director (Multiple Positions Available)

JPMorgan Chase • Palo Alto, CA

130d • $235,000 - $285,000

About The Position

The position involves conducting market and user research to assess the feasibility and appeal of new product opportunities. The candidate will define the vision for new products, prioritize requirements, and develop a product roadmap. Responsibilities include analyzing customer issues to determine needs, conducting surveys and interviews, and holding product focus groups. The role also requires designing low fidelity mock-ups to visualize product requirements for design and engineering teams, preparing product launch plans, and partnering with go-to-market and sales teams to increase product adoption. Additionally, the candidate will gather product engagement analytics, investigate user interactions with the product, and optimize user experience to enhance engagement. The position also involves driving the product portfolio and determining the growth strategy for new products, preparing business cases to justify product investments, and building proof of concepts to explore new products and technologies aimed at increasing efficiency and reducing operational and support costs.

Requirements

• Bachelor's Degree in Computer Engineering, Computer Science, or related field plus nine (9) years of experience in the job offered or as Digital Products Director, Product Management, IT Project Manager, Software Product Expert, Principal Software Engineer, or related occupation.
• Alternatively, a Master's degree in Computer Engineering, Computer Science, or related field plus seven (7) years of experience in the job offered or as Digital Products Director, Product Management, IT Project Manager, Software Product Expert, Principal Software Engineer, or related occupation.
• Seven (7) years of experience with product management for both consumer and enterprise products.
• Experience managing the full lifecycle of native mobile applications for iOS and Android platforms.
• Experience delivering cloud native software architecture and tools.
• Experience supporting hybrid cloud architectures.
• Senior program and delivery management for large-scale programs.
• Executive stakeholder management.
• Determining application user needs.
• Building products and services for application users.
• Experience with cloud computing, including cloud migration and cloud infrastructure.
• Experience leveraging large language models (LLM) in building Intelligent Search experiences.
• Experience using AI/ML and advanced data processing techniques.
• Experience performing data extraction and transformation on payment technology with advanced ML OCR.
• Experience managing globally distributed, cross functional teams.
• Experience with multi-dimensional, enterprise scale data analysis and comparison.
• Experience with iOS and Android mobile design systems.
• Experience with wireframing and prototyping using Figma and low-code tools.

Responsibilities

• Conduct market and user research to assess feasibility and appeal of new product opportunities.
• Define vision for new products, prioritize requirements, and develop a product roadmap.
• Analyze customer issues to determine customer needs.
• Conduct surveys and interviews, and hold product focus groups.
• Design low fidelity mock-ups to visualize product requirements for design and engineering teams.
• Prepare product launch plan and partner with go-to-market and sales teams to increase product adoption.
• Gather product engagement analytics.
• Investigate how users are interacting with the product and optimize user experience to increase user engagement.
• Drive product portfolio and determine growth strategy of new products.
• Prepare business case to justify product investments.
• Build proof of concepts to explore new products and technologies.

Benefits

• Full-Time position
• Salary range of $235,000 - $285,000 per year

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree