Digital Product Specialist

Mobile Mini • Phoenix, AZ

286d

About The Position

Digital Product Specialist at WillScot will help execute strategies and tactics to drive significant adoption of the WillScot Solution Center (available as apps). This member is part of the Digital Marketing organization.

Requirements

• BA in computer science, digital marketing or a related field.
• 3-5 years proven work experience in a digital role supporting digital product development and customer adoption.
• Strong communication/collaboration skills to effectively work with cross-functional teams, understand requirements, and incorporate feedback into design iterations.
• Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.
• Willingness to stay updated with emerging technologies and industry advancements, and the ability to incorporate them into work products.

Nice To Haves

• Master's degree is a plus.
• Experience with JIRA, Confluence, Figma and Marketing Platforms such as Salesforce Marketing Cloud and Unbounce is a plus.
• Experience with AGILE development and AGILE SCRUM certification a plus.

Responsibilities

• Analyze portal usage by feature/functionality and develop Tableau dashboards and reports to monitor logins, payments and other self-service functions on a daily/weekly/monthly basis.
• Contribute to the development and evolution of the overall strategy and tactical plan to drive significant customer adoption.
• Collaborate with a variety of internal stakeholders (sales teams, account management teams, CSS, IT etc.) to drive execution.
• Support AGILE development process and release management by performing UAT, regression and smoke testing of relevant Portal functionality.
• Develop figma designs for portal enhancements.
• Gather customer feedback, triage and add to product backlog in JIRA.
• Stay up to date with industry development and tools.
• Perform additional duties and functions as assigned.

Benefits

• Medical, dental, vision, disability and life insurance.
• Paid time off.
• Company holidays.
• Tuition reimbursement.
• 401(k) with match.
• Variable pay opportunities including commission or bonus, performance rewards, or incentive programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Real Estate
• Education Level: Bachelor's degree