Digital Product Owner

Manulife

2d • Hybrid

About The Position

Manulife is redefining our US Retirement business to enhance customer savings for retirement. The Digital Product Owner will drive the US Retirement product development using an agile delivery model, acting as the voice of both the business and the customer. This role is crucial in aligning business goals with actionable results to realize the US Retirement strategy, vision, and OKRs.
If you enjoy a dynamic, highly collaborative environment - this is the place for you!

Requirements

• Business knowledge and understanding of the US Retirement business.
• Minimum of 5 years of experience in a business role or project management, along with at least 2 years of Agile experience as a Business Product Owner.
• Experience in building digital capabilities and driving initiatives.
• Proficient in analyzing complex problems and implementing solutions that drive business results.
• Strong skills in user story requirement gathering and documentation.
• Excellent partner management and communication skills.
• Proficient in Excel and PowerPoint.
• Understanding of system design, analysis, and user testing.
• Outstanding organization and communication
• Ability to cultivate relationships with key team members across various functions and levels.

Nice To Haves

• Previous or active role as a SAFe Product Owner is strongly preferred.

Responsibilities

• Vision and Roadmap: Contribute to the product vision and roadmap, ensuring alignment with business strategy and customer needs. Understand the competitive landscape and market for the specific domain.
• Delivery: Focus on tactical delivery of product components aligned with priorities. Serve as the owner of story outcomes, ensuring alignment with business strategy and customer needs.
• Customer Centricity: Partner with Customer Experience (CX) teams to ensure solutions meet customer needs through human-centered design.
• Backlog Management: Guide story creation aligned with product strategy. Prioritize backlog items at every iteration and validate story completion to assure quality.
• Partnerships and Go-To-Market Support: Enhance value delivered by Agile teams and support Go-To-Market activities as required.
• Reporting and Improvement: Maintain a good understanding of business, customer, and end-user needs. Provide feedback during iteration planning, backlog refinement, and team retrospectives.
• Product Team Participation: Actively participate in Product team activities

Benefits

• health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans
• retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources
• generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees