Digital Product Owner - Sales Configuration

Caterpillar Inc.•Mossville, IL

2d•Onsite

About The Position

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Caterpillar’s Strategic Procurement and Planning Division (SPPD) is seeking an experienced Order to Cash Digital Product Owner to lead the strategy, implementation, and governance of digital solutions enabling the order management process. This role will be responsible for managing digital solutions used to define product compatibility rules across legacy and modern ordering systems. This role will develop solutions to ensure seamless compatibility between engineering structures and sales offerings. Additional responsibilities include enabling advanced ordering processes that optimize logistics and simplify the commercial invoice processes.

Requirements

Software Development Life Cycle: Experience and knowledge of developing and deploying software solutions. Ability to manage the software solution from concept to maturity.
Business Analysis: Knowledge of business analysis and the set of tasks, techniques and tools required to identify business needs; ability to recommend solutions that deliver value to stakeholders.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Software Product Business Knowledge: Knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision.

Nice To Haves

Bachelor’s degree in Business Administration, Marketing, Information Systems, or equivalent experience.
SAP Variant Configuration experience, including complex model design, dependency logic (constraints, procedures, selection conditions), and production impacts (SuperBOMs/Routings)
Technical understanding of interface designs to publish product compatibility rules to consuming applications
Exposure to Siemens Teamcenter / PLM product configurator concepts and compatibility/usage rule governance
Knowledge of SAP Integrated Business Planning for characteristics‑based planning, or adjacent planning systems consuming compatibility data
Agile/Scrum experience with system enhancement delivery.
Strong leadership in working within a cross-functional organization to coordinate development, dependencies and risks for product delivery

Responsibilities

Managing product backlog, including setting priorities and communicating delivery plans
Improve process efficiency through automation
Documenting business requirements for the technical team
Coordinating User Acceptance Testing with process teams and key end-users
Establishes and manages Service Level Agreements and compliance
Sets and manages the annual digital product budget
Partner with the process team to provide end-user training
Collaborate with the Digital Customer Support Manager to establish robust IT Service Management processes and solutions