Digital Product Owner II - Columbus, OH

Huntington National Bank

97d

About The Position

The Digital Product Owner 2 leverages the agile methodology to develop and deliver banking products and solutions and engages with product leaders and stakeholders to access and represent Features, OKRs, and priorities to the agile team. This position works with Business System Analysts to decompose features into story cards, leads the building of the product backlog, sets sprint priorities, provides product demos, assists with mitigating delivery, and provides stakeholders with transparency into day-to-day execution. This Product Owner role will be primarily interfacing with the Mortgage and Home Equity lines of business.

Requirements

• Bachelor's Degree
• 5+ years of Online/Mobile Product Management or Digital project delivery experience in Consumer or Business and Commercial Banking

Nice To Haves

• Must have experience working with a Loan Origination System (LOS)
• Must have a broad understanding of consumer finance or mortgage businesses
• Understanding of NetOxygen and experience with digital point-of-sale systems
• New customer acquisition and on-boarding experience
• Digital product management or delivery experience in e-commerce, digital messaging, identity and access management, digital money movement, or customer self-service
• Experience in leading teams (5-10 member), user testing and data analysis to improve customer experiences
• Experience in creating re-designed Consumer or Business and Commercial Banking customer experiences
• Ability to translate business needs to technology teams
• Experience with desktop and mobile web, mobile apps, and alerts
• User-centered design and usability expertise
• Self-starter who develops plans and is committed to hitting delivery dates
• Strong analytical skills and familiarity with the Software Delivery Lifecycle
• Excellent written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor
• Ability to develop working relationships with individuals at all levels of an organization
• Strong organizational skills and attention to detail

Responsibilities

• Leads the more complex online/digital products projects to completion.
• Mentors junior level colleagues as necessary.
• Validates completeness of approved Features for decomposition.
• Lead the validation of feature priority and implementation sequencing timeline.
• Manage the product lifecycle from requirements gathering through production and release.
• Manage and ensure cross-impacted teams are identified early and included in solution discussion; manage impact assessment timelines.
• Manage priorities with other Product Owners where cross-product conflicts exist.
• Manage leadership relationships and expectations of the team.
• Provide stakeholders with transparency to execution progress and blockers.
• Organize Story Mapping and collaborate with the Business Systems Analyst and facilitate Story Mapping sessions, and provide the overall vision/problem statement.
• Walk through and explain each identified feature and its defined scope.
• Manage Product Development and Product Backlog and define sprint goals.
• Consult with the scrum teams during development, providing clarification and context.
• Validate user story acceptance criteria and accept completed User Stories.
• Maintain Development Tracking tools.
• Create and assign cards for Feature Definition.
• Log open risks, issues, questions, decisions against Features.
• Clearly document ongoing changes to feature scope, prioritization, and requirements.
• Matrix Manage and/or Coach entry-level Product Owners.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees