Digital Product Manager

Charles Schwab • Westlake, TX

149d

About The Position

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together. We Believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s). Charles Schwab Digital Onboarding team is responsible for defining, delivering, and managing new client digital onboarding experiences. We are obsessed with solving client needs. We focus on delivering best-in-class experiences to make every interaction simple and easy. We collaborate with user experience and design, business and technology partners across the enterprise to build experiences our clients are passionate about. We are looking for product and client champions to help us craft the future of Schwab's digital platforms. In this role, you will work closely with stakeholders throughout the firm to elicit and evaluate their needs and help determine how best our team can deliver excellent solutions. You will also play an integral role in working with our internal team members across our entire product suite to help build and manage our opportunity backlog.

Requirements

• Strong digital product management skills; 3-5 years of documented experience in product management leading scrum teams with understanding of agile methodologies
• Effective relationship builder; ability to partner cross-functionally and work effectively with various personality types at all levels of the organization
• Demonstrated ability to synthesize qualitative and quantitative data, identify opportunities, and drive recommendations
• Strong written and verbal communication skills; ability to communicate complex messages and present to leadership
• Comfort in a dynamic and fast-moving work environment, with a positive attitude and solid work ethic

Nice To Haves

• Experience in Financial Services
• Emotional intelligence; ability to manage uncertainty through challenging projects and processes
• Self-starter with outstanding organizational skills and ability to track multiple projects in parallel

Responsibilities

• Work hand in hand with an agile scrum team; manage user story creation, prioritization, grooming, and testing for new client digital onboarding experiences
• Effectively lead a development scrum team; champion agile methodologies in daily stand-up meetings, sprint planning sessions, backlog prioritization, user story preparation and demos
• Support execution of the product roadmap
• Lead discovery and requirements definition to translate product vision into specific deliverables
• Define and prioritize product features and enhancements based on client needs and business goals
• Foster in-depth understanding of client needs, informed by user research, competitive analysis and the internal / external product landscape, to help drive product-market fit
• Partner with stakeholders to ensure product features align with business priorities; help develop presentations to regularly communicate product insights and metrics to leadership
• Work closely with other product teams across the organization to ensure key dependencies are identified
• Develop actionable, data-driven insights to deliver actionable recommendations
• Frame challenges as problems that are solved through critical thinking and collaboration
• Monitor key metrics to measure success of product initiatives and identify areas of improvement; clearly synthesize results, insights and recommendations

Benefits

• In addition to the salary range, this role is also eligible for bonus or incentive opportunities.

What This Job Offers

• Industry: Securities, Commodity Contracts, and Other Financial Investments and Related Activities