Digital Product Manager, Billing
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About The Position
As the world changes and markets become more competitive, our clients' needs become more complex. More than ever, we are competing for time, for opportunities, for relevance. Differentiation at all levels, including how we think about and engage with our clients, is so important. Our ambition is to unlock a more sustainable and prosperous tomorrow by helping businesses navigate the world's risks. In the Americas, we will live up to that ambition by delivering value far beyond the insurance policies we provide. We are confronting our clients' risk management challenges by finding solutions that further their strategic goals and help them build more sustainable, thriving businesses. The Digital Product Manager, Billing will drive the initial implementation and ongoing product roadmap of a new billing solution. They will coordinate the Billing product definition effort across a number of squads working on outlining a roadmap, the product ambitions and goals in coordination with Product Owners and Journey Owner the IT delivery team. The role is responsible for understanding and interpreting customer feedback, analyzing user behavior and taking steps to improve the product to provide a better experience for customers. The Digital Product Manager will report to the Chief Growth Officer of the Americas region and is empowered to drive transformational change in the organization.
