About The Position

At EY, we’re committed to building a better working world. With a culture that promotes innovation and fosters continuous learning, we help clients navigate complex challenges and unlock new opportunities. As a global leader in consulting, tax, strategy, and assurance services, we empower businesses to transform and thrive in the face of change. The opportunity We are seeking a dynamic and experienced Product Manager (Senior Consultant) to join our growing Digital & Product Strategy team. In this strategic role, you will help clients solve their digital vision and customer experience challenges by supporting product strategy, transformation, and execution initiatives. You’ll act as a product advocate, guiding the design and delivery of innovative digital platforms and experiences across industries. As a Senior Consultant you’ll envision, define and launch digital products and customer experiences across sales, service, marketing, and commerce that leverage emerging technologies -  Ai, Gen AI and powered by platforms such Adobe, Salesforce, Microsoft, ServiceNow, GPT Apps/Apis and custom-developed solutions. You will integrate AI into the product delivery workflows from ideation to launch. You’ll collaborate with designers, developers, and technologists to build best-in-class digital products- translating business goals into actionable product roadmaps and delivering high-impact solutions.

Requirements

  • Strong understanding of digital strategy, customer experience, and product strategy
  • Proven ability to take digital products from concept to market
  • Experience in agile product management and cross-functional collaboration
  • Experience leveraging AI- Generative and Agentic to accelerate speed to value
  • Expertise in product communications, training, and change management
  • Ability to deliver omni-channel customer experience strategies
  • Strong analytical, communication, and leadership skills
  • Experience in client-facing roles within strategy consulting, CX practices, or digital agencies
  • Bachelor’s degree in Business, Computer Science, Information Systems, Industrial/Systems Engineering, Design, or a related field
  • Minimum 2-4 years of experience in digital strategy, product strategy, defining and launching customer experiences in B2C or B2B
  • Proven track record of taking digital products from concept to market
  • Experience leveraging AI tools in the product delivery lifecycle (PDLC)
  • Experience in product-focused roles such as product manager, product owner, or product marketing manager
  • Demonstrated success working cross-functionally with UX designers, developers, and technologists
  • Strong background in client-facing roles within consulting, media, or product strategy environments
  • Experience with agile tools and methodologies (e.g., Jira, Azure DevOps, Rally)
  • Experience driving product-related change management initiatives
  • Familiarity with buyer behavior analysis and omni-channel strategy execution
  • Willingness and ability to travel up to 50% domestically

Nice To Haves

  • Proven ability to navigate complex organizational structures
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Previous experience in strategy or business consulting
  • Strong business development and client relationship management skills
  • Ability to navigate complex organizational structures and drive strategic outcomes

Responsibilities

  • Support product strategy and execution for digital transformation initiatives, from concept to market
  • Develop customer personas, journey maps, product capabilities, features, and roadmaps
  • Manage product backlogs using tools such as Jira, Azure DevOps (ADO), Confluence, and Fluid
  • Apply design thinking and digital media expertise to solve complex business problems
  • Conduct qualitative and quantitative research using tools like Qualtrics, SurveyMonkey, Adobe Analytics, and Google Analytics
  • Prototype product designs using Figma or Generative AI tools to gather feedback and refine solutions
  • Collaborate with technical architects, engineering, and design teams to deliver omni-channel experiences (websites, kiosks, mobile apps)
  • Translate business and product requirements into differentiated design solutions
  • Manage client expectations and maintain long-term relationships
  • Support business development pursuits and contribute to proposal development
  • Lead and mentor diverse teams, fostering a culture of innovation and collaboration

Benefits

  • We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.
  • The base salary range for this job in all geographic locations in the US is $100,200 to $165,400.
  • The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $120,200 to $188,100.
  • Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.
  • In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
  • Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
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