Digital Product Lead (Manager) iCare Exchange

Sanofi • Cambridge, MA

1d

About The Position

As Digital Product Lead (Manager) iCare Exchange within our Digital team, you will play a vital part in the performance of our entire business while helping to make an impact on millions of patients around the world. Ready to push the limits of what's possible? Join Sanofi Digital! iCare Exchange is the heart of the iCare Patient relationship management platform, supporting Sanofi Patient Programs with 49 vendor partners and 112 integrations (API, Batch & App Exchange). The Digital Product Lead (Manager) iCare Exchange is responsible for digital product co-development with US therapeutic areas, digital product roadmap planning and analytics, digital product delivery through Agile methodology (either through internal resources and/or external partnerships), and business impact measurement. Strong collaboration and a deep understanding of stakeholder needs will be critical to ensure iCare supports the requirements of relevant cross-functional business partners in an efficient manner. The ideal candidate must be solution-oriented, operationally savvy, creative, highly organized, flexible, and adept at working with multiple matrix teams, including external vendors. Join the digital engine driving Sanofi’s transformation - where AI, automation, and bold experimentation power faster science and smarter decisions. Here, you’ll help build the first biopharma company powered by AI at scale. About Sanofi: We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.

Requirements

• 6+ years of total professional experience building complex digital solutions, of which at least 4+ years must include integration experience (AWS, Informatica, Layer 7, Salesforce technologies) and at least 2+ years must be in pharmaceutical or biotech industry
• Proficiency with Jira/Confluence and Microsoft tools – Excel, Powerpoint
• Understanding of GXP and validated environments- Experience managing external vendors preferred
• Working knowledge of the regulatory environment (REMS, GXP, validated environments)
• Business acumen and business partnering skills
• Application design and integration expertise
• Compliance of computerized systems (REMS, GDPR, PHI, PII, GXP)
• Proven ability to lead and influence teams without direct authority
• Excellent communication, writing, and organizational skills.
• Bachelor's degree required – preferably in Engineering or Computer Science; advanced degree (MS, MBA) preferred

Responsibilities

• Responsible for managing the roadmap for a defined set of integrations (High Touch Therapeutic Areas), or project stream related to patient service program integrations
• Define, prioritize and partner with the Digital iCare exchange product line owner to plan, prepare roadmaps
• Manages backlog refinement and drive features prioritization effort, for release definition
• Collaborate with Architecture, Engineering, vendors, System integrator on Digital Integration requirements and technical documentation
• Define, Review and Approve iCare exchange stories, requirements in Jira
• Manage delivery of associated area of responsibility, ensuring proper end to end test cases are prepared and executed prior to release
• Prepare metrics and KPIs to ensure successful execution of integration services and business value
• Responsible to ensure GXP, Validated features comply with defined standards, documentation and release with related approvals for Compliance, Legal and Regulatory purposes

Benefits

• Bring the miracles of science to life alongside a supportive, futurefocused team.
• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.
• Join the digital force behind Sanofi’s AI-powered pipeline, where Expert, Generative, and Snackable AI accelerate the discovery, development and delivery of breakthrough treatments to patients.
• Help reduce time from discovery to commercialization, delivering life-changing medicines to patients faster than ever.
• Join a workplace where diversity, equity, and inclusion are at the core, with Employee Resource Groups and leadership programs that celebrate every voice.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level