Digital Product Intern
About The Position
At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color, selling and distributing professional beauty supplies across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty offers products for hair color, hair care, nails, and skin care to retail customers looking for salon quality products at a value price. Beauty Systems Group, branded as Cosmo Prof or Armstrong McCall stores, along with its direct sales consultants, sell professionally branded products intended for use and resale by salons to retail consumers. We’re looking for a curious, analytical, and motivated Digital Product Intern to support our product team in building and improving digital experiences. This internship is a hands-on opportunity to learn how digital products are planned, built, launched, and optimized in a real-world environment. You’ll work closely with Product Managers, Designers, Engineers, E-commerce, Digital Analytics, and Customer Marketing teams to help translate customer and business needs into product improvements. This role is ideal for someone interested in product management, digital strategy, UX, or technology.
Requirements
- Currently pursuing a degree in Business, Technology, Design, Marketing, or a related field
- Strong interest in digital products, technology, or e-commerce
- Comfortable learning new tools and processes
- Organized, detail-oriented, and proactive
- Strong communication and collaboration skills
- Ability to ask good questions and think critically
- This is a hybrid position requiring onsite work three days per week at the Support Center in Legacy West, Plano, TX.
- This position is not eligible for immigration sponsorship.
- Housing, relocation, and transportation assistance are not provided.
- Availability is required from June 1 through August 7, 2026, with a minimum commitment of 30 hours per week.
Responsibilities
- Support Product Managers with day-to-day product activities
- Help gather and document product requirements, user stories, and acceptance criteria
- Assist with research, competitive analysis, and customer insights
- Partner with Digital Analytics to understand product performance and customer behavior
- Collaborate with Customer Marketing on initiatives that impact acquisition, engagement, and retention
- Partner with the E-commerce team to support initiatives that improve the online shopping experience, conversion, and overall site performance
- Participate in sprint ceremonies (standups, planning, retrospectives, demos)
- Help track progress of initiatives and surface risks or dependencies
- Review and validate features during testing and UAT
- Analyze basic product metrics and help identify opportunities for improvement
- Create or update product documentation, presentations, and roadmaps
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What This Job Offers
Career Level
Intern
