Digital Product Intern (Remote in U.S.)
About The Position
As a Digital Product Intern, you will contribute directly to the work of the Product Team by supporting real projects that impact our organization and mission. You will report to the Arc Product Manager and collaborate with teams such as Product, Technology, Data, and User Experience. During this internship, you will focus on the following problem, opportunity, or research question: Help configure and operationalize web analytics across our digital products, measure product adoption by developing standard reports, and create SOPs/guidelines for development teams implementing analytics tagging. This work will support the organizational objectives to 1) Advance the digital maturity of products, services, and systems, and 2) Build a data-driven culture and help inform future decisions, policies, or improvements. You will also : Gain hands-on experience working on meaningful initiatives Develop professional and technical skills Partner with experienced professionals across teams Lead a defined project with measurable outcomes Expected Outcomes By the end of the internship, you are expected to deliver: Develop initial reports for web analytics tracking Develop initial onboarding guides and tooltips Develop initial mechanisms for in-app micro-feedback and surveys Documentation of SOPs and best practices for tagging across our platform Final presentation for the Intern Showcase
Requirements
- Prior internships, research projects, volunteer work, or relevant coursework in web development, user experience, product management, or marketing.
- Currently pursuing or recently completed Bachelor’s Degree in one of the following fields of study: Computer Science / Software Engineering Information Systems Data Analytics / Data Science Human-Computer Interaction (HCI) / UX Business Analytics / Marketing Analytics / Digital Marketing Product Management / Technology Management
- Analytical and critical thinking
- Written and verbal communication
- Organization and time management
- Research and data interpretation
- Collaboration and adaptability
Nice To Haves
- Familiarity with: Google Analytics Amplitude(preferred but notrequired) A/B Testing Excel PowerBI
Responsibilities
- Analyze and support web analytics and digital product adoption to improve engagement and user satisfaction
- Create proofs-of-concept on onboarding tours, guides, and feedback mechanisms, and summarize findings for internal stakeholders
- Collaborate with Product Management, User Experience, and Technology to gather insights and coordinate deliverables
- Track progress and document work using Microsoft Excel, PowerPoint, SharePoint, and Notion
- Develop reports, presentations, and written materials for leadership and partners
- Participate in team meetings, project reviews, and learning sessions
- Support data collection, evaluation, and quality assurance activities
- Contribute to improving internal documentation and workflows
- Maintain accurate records of weekly hours worked
- Prepare and deliver a final project/research presentation
Benefits
- Exposure to organizational leadership and cross-functional teams
- Networking opportunities in the built environment and sustainability sectors
- Weekly check-ins with internship supervisor for regular feedback and coaching
- Structured onboarding and training
- Participation in the Intern Showcase
- Remote work flexibility
- Resume-building, portfolio-quality work
- Access to O365 and USGBC/GBCI resources
- Mandatory weekly educational sessions with subject matter experts
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What This Job Offers
Career Level
Intern
