Digital Product Engineer II

Grace Technologies • Davenport, IA

16d

About The Position

Digital Product Engineer II
Davenport, IA

Who You Are
Rapid innovator. A creator. You delight in tackling conceptual challenges and taking them all the way through prototyping to launch. You believe that speed and quality are not conflicting; that you can achieve both at the same time. You are analytical and can dissect complex data to make informed design decisions. You understand how your technical contributions will influence the viability of future products.
Naturally curious. You are not satisfied with the “status quo”. You love learning how things work and you’re always looking for ways to innovate. You look for ways to add value beyond the basic requirements. You enjoy testing different concepts and strategies and tracking the results.
Agile learner. You thrive on applying your knowledge and learning new technologies. You don’t believe in one-size-fits-all solutions. You adapt easily to meet the pace of a rapidly evolving research, development, and testing environment.
Passionately customer-centric. You thrive on delighting customers. You feel ownership over everything you do. You are persistent and innovate to overcome challenges caused by the complex industrial environment and various interlocking standards. You pride yourself on efficient monitoring, strong documentation, and proper test coverage.
Broad-thinking. In addition to having an intimate knowledge of core engineering fields, you understand how all the pieces fit together into integrated systems, and how they impact performance.
Urgently meticulous. You have high attention to detail and take pride in high quality, error-free work. You understand the urgency around meeting deadlines and schedules. You identify and focus on the key few things that bring the most value to the organization.
Team player. You believe that you can achieve more on a team — that the whole is greater than the sum of its parts. You rely on others' candid feedback for continuous improvement. No matter what you are working on, the other members of the team can depend on the quality of your work.

Summary
Under the direction of the Product & Field Application Engineering Team Lead, the Digital Product Engineer II is responsible for ensuring the long-term, full life-cycle technical success of digital products (including software), both at customer sites and in the Grace factory.

Requirements

• Bachelor's degree in electrical engineering, computer engineering, or related field.
• Basic understanding of electrical/computer engineering including: schematic design of digital systems, PCB layout, PCA testing, and digital communications.
• Ability to work with mathematical concepts such as probability and statistical inference.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
• Understanding of how to generate electrical CAD schematics and PCB layouts using an ECAD package (Altium preferred).
• Proficiency with lab-based debugging tools (multimeter, oscilloscope, logic analyzer, frequency generator, power supply, etc).
• Proficient in C, Python, and SQL.
• Proficient in serial communication protocol implementation (SPI, I2C, RS485 etc.)
• Proficient with code versioning tools such as Git.
• Excellent project management and organizational skills.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced, dynamic environment.

Nice To Haves

• Experience working in an industrial electrical environment (manufacturing or similar)
• Knowledge of relevant industry standards and regulations.
• Familiarity with product development processes and methodologies

Responsibilities

• Work with the engineering team to evaluate, design, and test digital products, including software. Assist in certification efforts (UL, ATEX, IECEX, SIL, FCC/IC) related to new product innovation. (Product Engineering)
• Work with the product and engineering teams to ensure the long-term technical reliability of Grace Technologies digital products and software. Work with product, engineering, design, quality, and production teams to ensure that all digital products, new or revised, are fully tested. Investigate and resolve digital product design issues both before and after release. (Product Reliability)
• Identify, prioritize, and help resolve customer-facing digital product issues that escalate via RMA, support ticket, etc. Own closure of assigned support tickets. Provide remote or on-site application support and installation oversight for customers when needed. (Product Support)
• Develop and maintain deep technical knowledge of the company’s digital product line. Assist the product team in delivering successful new digital and software product introductions including specification creation and design review. Build the documentation required for shipping product. Identify product documentation deficiencies and work with marketing team to generate missing content. Help ensure the continued maintenance of a technical library for customer support. (Technical Documentation)
• Work with customers to assess their needs, engineer solutions, explain product offerings, and develop formal quotes / pricing proposals for technical sales opportunities. Represent Grace Technologies and engage with customers and vendors at assigned trade shows and other events. (Product Sales Support)
• Assist the product, embedded systems, and software teams in developing technical scopes and estimating timelines for projects. Work efficiently to meet deadlines and help ensure overall product project success. (Project Management)

Benefits

• Generous Responsible Time Off and Flexible Work arrangements
• Safe Harbor 401(k) plan
• Fitness Program
• Profit sharing opportunities
• Medical/dental/vision/life/disability insurance packages to fit your needs.
• Entrepreneurial Environment. Flexibility and ability to build a world-class business
• Weekly Happy Hours provided by Grace
• Ample supply of free snacks, fruit and gourmet coffee

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level