Digital Product Designer for AI

Aras Corporation • Andover, MA

12d • $120,000 - $140,000 • Hybrid

About The Position

Aras is a leader in product lifecycle management (PLM) and digital thread solutions. As one of the fastest growing PLM companies, our technology enables the rapid delivery of flexible solutions built on a powerful digital thread backbone and a low-code development platform.
Our platform and PLM applications connect users in all disciplines to critical product data and processes across the lifecycle and throughout the extended supply chain. The world’s largest manufacturers are leveraging Aras Innovator to manage their complex product lifecycles to improve production timelines, meet and exceed revenue growth targets, and accelerate innovation. We collaborate with companies in some of the most innovative industries, including automotive, industrial/heavy equipment, aerospace and defense, and high-tech electronics.

Role Overview
As a Digital Product Designer for AI, you will work with an Agile product team to achieve UX outcomes, while guiding the design process and improving the team’s design capability. You will also: help Aras learn more about current experiences and needs of the people we serve; influence product strategy and future UX initiatives; and contribute to continuous improvement of our product culture.

At Aras, our mission is to transform the way the world makes products. By reinventing software for engineering and manufacturing, we empower our customers with the flexibility to overcome tomorrow’s challenges. Aras is undergoing a major Product Culture transformation, including significant focus on the Design competency. The successful candidate will join a growing team of accomplished and burgeoning Product Designers (7+), guided by proven leadership in UX/Design and Product Management.

Requirements

• 5-7+ years of experience in digital product design, user experience, service design, customer experience, or equivalent role
• 2+ years of experience designing AI/ML-powered experiences
• Familiarity with generative AI/ML and NLP concepts, including but not limited to: conversational AI and chatbot assistant design; trust, transparency, and explainability in AI interfaces; LLMs, prompt engineering, and RAG systems
• Strong portfolio showcasing AI/ML-related UX projects
• Demonstrated ability to generate order and clarity from ambiguity and chaos

Nice To Haves

• Exemplary customer-value orientation
• Experience designing for B2B SaaS
• Manufacturing industry experience and knowledge of product development best practices (e.g. PLM, Digital Thread, manufacturing, engineering design automation, or related domains)
• Familiarity with key PLM / Digital Thread concepts, workflows & use cases
• Experience prototyping and designing new concepts, as well as refining and extending deployed, mission-critical, enterprise product/service offerings
• Proven track record designing complex systems or enterprise platforms
• Passion for problem-solving, design thinking & continuous learning methodologies
• Independence and quick decision-making abilities; sound judgment for raising flags in a timely manner
• Ability to work under pressure and in a dynamic, ambiguous environment
• Ability to motivate/influence technical resources to deliver exceptional user experiences
• Experience designing within an Agile development environment
• Familiarity with Front-End platforms (e.g. AngularJS, ReactJS)
• Advanced degree (or equivalent) in design, user experience, human factors, or related field

Responsibilities

• Collaborate with Product Managers and cross-functional, geographically dispersed, empowered Agile product teams (“the teams”) to practice design as a team sport
• Ensure the teams’ execution of an effective, human-focused design process
• Lead the definition of UX outcomes; and guide the teams to achieve/exceed defined UX outcomes
• Establish and maintain shared understanding within the teams and with all other design influencers/stakeholders
• Facilitate and foster teams learning about customer/user needs and expectations (e.g. contextual inquiry, usability testing, presentations)
• Utilize insights from analytics and customer interactions to inform design decisions
• Generate artifacts with appropriate fidelity to aid communication of design input and intent (e.g. maps/flows, interfaces, interactions)
• Communicate effectively with all stakeholders outside the teams (e.g. customers, peer teams, executives, internal functional organizations)
• Favor solution approaches that deliver customer value as quickly and often as practical
• Help the teams continually improve how design decisions are made
• Share best practices with other product designers and teams
• Propose ideas to improve customer/user experience throughout the organization

Benefits

• Flexible paid time off to recharge when you need it, plus company-paid holidays and a dedicated Global Wellness Day.
• A 401(k) plan with company match to help you invest in your future.
• Robust health coverage, including generous medical, dental, and vision insurance with high premium contributions and deductible reimbursement.
• Company-paid life insurance, as well as short- and long-term disability coverage for added peace of mind.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed