Digital Process Automation Specialist - Mission Critical

Alston Construction•Atlanta, GA

About The Position

The overall goal of the Digital Process Automation Specialist to be responsible for designing, building, and implementing technology-driven solutions that streamline how we work. This individual will serve as the internal expert on AI tools, workflow automation, and data management translating complex processes into efficient, scalable systems that empower our project teams across all phases of Mission Critical construction. This role requires someone who can both build powerful tools and teach others how to use them bridging the gap between technology and the field.

Requirements

3+ years of experience in a data management, IT, or process improvement role
Experience in the construction industry, specifically with a General Contractor
F amiliarity with Mission Critical construction phases and documentation requirements
Experience with Power BI, Bluebeam, Autodesk, or similar construction technology platforms
Background in process improvement methodologies (Lean, Six Sigma, or similar)
Experience developing SOPs and internal training programs
Advanced proficiency in Microsoft Excel (Power Query, macros, pivot tables, dynamic formulas)
Hands-on experience with Procore or a comparable construction management platform
Working knowledge of AI tools such as Claude, ChatGPT, or Microsoft Copilot in a business setting
Experience building automated workflows using Microsoft Power Automate or similar tools
Strong communication and training skills — ability to teach technical concepts to non-technical staff
Highly organized with strong attention to detail and documentation habits

Responsibilities

Build and maintain a company-wide AI prompt library tailored to construction workflows
Develop standardized prompts for RFIs, submittals, change orders, meeting minutes, and daily reports
Evaluate and recommend new AI tools as the landscape evolves
Train staff on effective, consistent AI usage across departments
Create quick-reference guides and cheat sheets for field and office teams
Build advanced templates using Power Query, macros, pivot tables, and dynamic formulas
Automate repetitive reporting including cost reports, labor tracking, and material logs
Standardize data entry formats across all projects to ensure clean, reliable data
Build executive and PM-level dashboards for real-time project visibility
Audit and improve existing spreadsheets to eliminate errors and inefficiencies
Build executive dashboards showing project health, cost trends, and schedule performance
Automate weekly and monthly reporting packages across all active projects
Develop Mission Critical-specific KPI tracking tools
Consolidate multi-project data into company-wide performance views
Build tracking tools for all MC project phases: design, construction, commissioning, and turnover
Automate punch list and commissioning documentation workflows
Create structured owner reporting templates that meet Mission Critical client expectations
Support MEP and commissioning data coordination across teams and subcontractors
Conduct workshops, lunch-and-learns, and one-on-one training for all staff levels
Create SOPs, how-to guides, and video tutorials for all tools and workflows
Serve as the internal go-to resource for AI, Excel, and platform questions
Develop and manage a company-wide digital skills program