Digital PM Analyst

Citi•Irving, TX

6d•Hybrid

About The Position

Citibank, N.A. seeks a Digital PM Analyst for its Irving, Texas location. Duties: Build and manage digital products on Citi's customer facing website and mobile applications utilizing the Agile Software development lifecycle (SDLC) for performing business and information analysis. Rely on usability studies, metrics and competitive analysis to understand the platform and business needs for the platform. Identify innovations and lead “test and learn” experiments to create platform products that increase customer value of the platform product, using Adobe Test and Target. Leverage data analysis skills and tools including Adobe Analytics to research difficult or ambiguous problems, leading cross-disciplinary teams where necessary and communicating recommendations to senior leadership. Participate in customer research with business team to gain end-ton-end real-world understanding of customer needs and value. Engage with business stakeholders to identify key platform issues and analyze feedback on platform product roadmap using JIRA, Confluence. Identify and own the risk of launching the new product features. Work with control partners to define risk mitigation strategy as per the delivery framework. Represent Citi with external stakeholders during strategic roadmap discussions and for any escalations. Ensure the product adheres to relevant financial regulations and industry standards and evaluate and manage the risk associated with the product. Work with cross-functional teams to create and launch the product using cloud-based technology and Micro services adhering to object-oriented programming. A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite, in accordance with Citi policies and protocols.

Requirements

Requires a Master’s degree, or foreign equivalent, in Computer Engineering, Software Engineering, Computer Science, Information Technology, or related technical field and 2 years of progressive, post-baccalaureate experience as a Technical Product Manager, Digital Project Manager, Associate Analyst, Associate Software Engineer or related position involving product development, analysis, and management in a complex global industry.
Alternatively, will accept a Bachelor’s degree in the stated field and 5 years of the specified progressive, post-baccalaureate experience.
2 years of experience must include: Agile SDLC; Product development and iterative development; User experience prototyping and design; Business and System analysis and requirement gathering; Cloud-based technology, Micro services, API; Atlassian JIRA, JQL, Atlassian Confluence, Splunk; and Microsoft Office Suite.
At least 1 year of experience must include: Adobe Analytics, Splunk, Glassbox; Figma; and Adobe Test and Target.

Responsibilities

Build and manage digital products on Citi's customer facing website and mobile applications utilizing the Agile Software development lifecycle (SDLC) for performing business and information analysis.
Rely on usability studies, metrics and competitive analysis to understand the platform and business needs for the platform.
Identify innovations and lead “test and learn” experiments to create platform products that increase customer value of the platform product, using Adobe Test and Target.
Leverage data analysis skills and tools including Adobe Analytics to research difficult or ambiguous problems, leading cross-disciplinary teams where necessary and communicating recommendations to senior leadership.
Participate in customer research with business team to gain end-ton-end real-world understanding of customer needs and value.
Engage with business stakeholders to identify key platform issues and analyze feedback on platform product roadmap using JIRA, Confluence.
Identify and own the risk of launching the new product features.
Work with control partners to define risk mitigation strategy as per the delivery framework.
Represent Citi with external stakeholders during strategic roadmap discussions and for any escalations.
Ensure the product adheres to relevant financial regulations and industry standards and evaluate and manage the risk associated with the product.
Work with cross-functional teams to create and launch the product using cloud-based technology and Micro services adhering to object-oriented programming.

Benefits

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards.
Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.
Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.
For additional information regarding Citi employee benefits, please visit citibenefits.com.
Available offerings may vary by jurisdiction, job level, and date of hire.

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