Digital Platforms Senior Analyst - Interim, Point & AI Solutions

Protiviti • Chicago, IL

2d • Hybrid

About The Position

We are looking for a Digital Platforms Senior Analyst to join our team. Protiviti works in a hybrid environment and this role requires that you work in-person in our office several times per week. As a Digital Platforms Senior Analyst, you will support the design strategy, vision, and execution for Interim, Point, and AI solutions. You will drive and facilitate discussions with managers to identify business capabilities aligned to strategic goals and business objectives.

Requirements

• Demonstrated skills in business and functional requirements gathering, data analysis, functional testing, process mapping, workflow documentation, and UAT planning and execution.
• Highly proficient in analysis tools (e.g., SQL, PowerBI, Python, Microsoft Excel), backlog management tools (e.g., Azure DevOps, Jira), visual collaboration tools (e.g., Mural, Miro, or Freehand), and user experience/prototyping tools (e.g., Figma, Adobe XD, or Sketch).
• Experience supporting applications in a functional or business systems capacity.
• Experience building and supporting Canvas and Model-Driven Power Apps, including designing user-friendly interfaces, implementing business rules and logic and connecting to data sources like Dataverse and SQL using standard connectors.
• Ability to assist with testing, debugging, deployments, and environment management across Dev/Test/Prod.
• Experience developing and maintaining Power Automate workflows integrated with tools like SharePoint, Outlook, and MS Teams.
• Understanding of AI/ML concepts (e.g., LLMs, automation, predictive analytics, and intelligent agents).
• Solid understanding of design thinking and phases of the design process.
• Familiarity with APIs, integrations, and system interoperability concepts.
• Excellent time management skills.
• Experience collaborating with engineering, product management, and research teams in an agile environment.
• Experience working in distributed teams and using virtual collaborative tools.
• Bachelor’s degree in relevant discipline or equivalent relevant work experience.
• 3-5 years of experience.

Responsibilities

• Create and maintain business capability, data, process and technology inventories for multiple applications.
• Partner with multiple capability and functional teams to gather and document the organization’s business and technology landscape.
• Lead, build, manage, and enhance business capability models using maturity and optimization frameworks to enable long-term roadmaps.
• Collaborate with product squad (engineering, product management, and research) to improve existing products and services or help lead the creation of brand new or extensions of existing products and services.
• Partner in the strategic planning process by contributing to the scope definition of strategic initiatives leveraging capabilities and developing capability heatmaps to highlight impacts, dependencies, overlaps, and opportunities.
• Help define a human-centered approach for digital transformation experiences.
• Produce materials and facilitate collaborative, cross-functional design sprints.
• Conduct user research.
• Work closely with solution and technical architects to deliver business architecture artifacts needed for end-to-end Architecture and solution architecture approaches.
• Present recommendations and solutions clearly and concisely.
• Integrate knowledge of enterprise or business-segment strategy when leading programs and projects within areas of expertise.
• Help define and write job stories and business outcomes to prioritize product backlogs.
• Create high-fidelity, interactive prototypes to refine designs, test desirability with users, and validate backlogs ahead of development.
• Understand technical constraints and business outcomes to ensure they are reflected in design solutions.
• Partner with user research teams to test prototypes with real users.
• Support workflow and design systems to enable efficient product development handoffs within product squad.

Benefits

• Employees are eligible for medical, dental, and vision coverages, FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave up to 10 weeks, and short/long term disability.
• We offer eligible employees a company 401(k) savings and investment plan with an employer match of 50% on the first 6% of your contributions.
• We provide Choice Time Off (CTO) for vacation, personal needs, and sick time. The amount of (CTO) varies based on years of service. New hires receive up to 20 days of CTO per calendar year.
• Protiviti also recognizes up to 11 paid holidays each calendar year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees