Digital Platform Technologist

Lincoln Financial Group • Radnor, PA

137d • $69,000 - $124,600

About The Position

This role develops and implements comprehensive digital platform strategies with moderate independence, managing platform advocacy, analysis, support, integrations, and vendor relationships. The Consultant collaborates with stakeholders to ensure successful project delivery, maintain compliance with internal control functions, and drive innovation through research, testing, and ideation activities.

Requirements

• 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's)
• 3 - 5+ Years experience in marketing, sales, and/or technology management directly aligned to the specific responsibilities for this role
• Strong communication skills with the ability to guide strategic conversations and influence stakeholders
• Proven ability to thrive in a fast-paced environment while managing multiple concurrent projects

Nice To Haves

• Experience in project management, including planning, execution, and cross-functional coordination
• Proficiency in data analysis to support decision-making and platform optimization
• Demonstrated vendor management experience

Responsibilities

• Oversees platform operations by monitoring performance, identifying issues, and implementing solutions
• Collaborates with cross-functional teams to align platform strategies with business objectives
• Mentors junior team members by providing guidance, training, and performance feedback
• Manages AI initiatives and optimization to enhance platform capabilities and drive automation
• Conducts comprehensive platform analysis to assess functionality, performance, and user experience
• Manages platform support by developing troubleshooting guides, training materials, and escalation procedures
• Leads integration projects by coordinating with stakeholders, managing timelines, and ensuring quality deliverables
• Develops vendor relationships by negotiating contracts, managing performance, and evaluating service delivery
• Implements internal control functions by establishing procedures, conducting audits, and ensuring compliance
• Drives innovation initiatives by researching emerging technologies, testing new solutions, and proposing improvements
• Facilitates platform advocacy by presenting to stakeholders, building consensus, and securing buy-in
• Evaluates platform opportunities by analyzing market trends, assessing organizational needs, and recommending solutions

Benefits

• Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
• Leadership development and virtual training opportunities
• PTO/parental leave
• Competitive 401K and employee benefits
• Free financial counseling, health coaching and employee assistance program
• Tuition assistance program
• Work arrangements that work for you
• Effective productivity/technology tools and training

What This Job Offers

• Job Type: Full-time
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree