About the position
The position involves cultivating an environment where associates respect and adhere to company standards of integrity and ethics. This includes integrating these values into all programs and practices, developing corrective actions for violations or non-compliance, and supporting the Open Door Policy. The role supports the implementation and sustainment of digital change initiatives, mobile applications, digital roadmaps, and product launches across designated areas. It requires partnering with operators to ensure adoption and seamless execution of these initiatives through training, communication, technology, and guidance. The position also involves driving omni-channel performance and efficiencies by collaborating with stakeholders to obtain market research and data, reviewing key performance indicators (KPIs), and building action plans to improve performance. Additionally, it includes managing and assessing program performance, driving store-level efforts for omni-channel adoption, and monitoring compliance with company policies and procedures. The role emphasizes leadership expectations such as respect for the individual, acting with integrity, service to the customer/member, and striving for excellence.
Responsibilities
- Cultivates an environment of integrity and ethics.
- Supports digital change initiatives and product launches.
- Partners with operators for seamless execution of initiatives.
- Drives omni-channel performance through data analysis.
- Develops and implements solutions to improve program metrics.
- Manages program performance by tracking activities and KPIs.
- Drives store-level efforts for omni-channel adoption.
- Monitors compliance with company policies and procedures.
- Develops internal and external partnerships to achieve business goals.
- Provides supervision and development opportunities for associates.
Requirements
- Bachelor's Degree in business, management, or a related field and 2 years' experience in retail operations or related field OR 5 years' experience in retail operations or related field.
- Valid state-issued driver's license.
Nice-to-haves
- Customer service environment experience.
- Experience with digital change initiatives.
- Management experience within Walmart Operations.
- Experience managing a grocery retail operation.
- Project Management experience.
- Retail Management experience.
Benefits
- Competitive pay and performance-based bonus awards.
- Health benefits including medical, vision, and dental coverage.
- Financial benefits including 401(k), stock purchase, and company-paid life insurance.
- Paid time off benefits including PTO, parental leave, family care leave, and bereavement.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Education assistance for associates and dependents.
