Digital Operations Coordinator

[solidcore] • Arlington, VA

7d • $70,000

About The Position

Reporting to the Director of Digital, the Digital Operations Coordinator will assist in the day-to-day operations of how [solidcore] as an organization interacts with vital digital tools and services. This role will play a crucial part in ensuring the smooth execution of digital tasks, maintaining quality assurance standards, reviewing documentation, and managing processes within the Mindbody Online Ecosystem. This person will work extensively with the Mindbody Online Team and support initiatives from the field team.

Requirements

• The position is full-time and exempt with an expected 40 hours worked per week.
• Must be local to the Arlington/DMV area.
• Proficiency in Mindbody Online, G-suite and MS office.
• Bachelor’s degree in Business Administration, Information Technology, or a related field (or equivalent practical experience).
• Ability to multi-task and prioritize in a fast-paced environment with varying hours of work.
• Strong analytical skills with the ability to interpret data and make actionable recommendations.
• Excellent organizational skills and attention to detail.
• Effective communication skills, both verbal and written.
• Passion for fitness, wellness and the [solidcore] brand.

Nice To Haves

• Familiarity with Mindbody online software or similar platforms preferred.

Responsibilities

• Overseeing the execution of daily Mindbody workflows as well as other service providers (e.g. Contentful, Monday)
• Work with teams to enhance how teams utilize Mindbody and other digital platforms
• Be the focal point of any issues related to/from Mindbody and tools used by the field
• Collaborate with HQ and field teams to identify recommended platform updates to improve user experience and efficiencies.
• Support HQ and field teams in troubleshooting all aspects of schedule reporting, creation, and maintenance across all platforms (Mindbody, app/website, etc.)
• Awareness of all cross-functional business objectives, ensuring the field has all necessary tools, collateral and communication to successfully implement/execute within managed platforms.
• Collaborate with other teams to enhance how they leverage digital tools and systems

Benefits

• Competitive salary starting at $70,000.00, based on experience
• Bonus eligibility based on performance
• Monthly cell phone stipend
• 401k with employer match
• Health, dental, & vision insurance
• Flexible PTO
• Free drop in classes at [solidcore]

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees