Digital Member Services Specialist (Call Center)

Abnb Federal Credit UnionChesapeake, VA
465d

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About The Position

The Digital Member Services Specialist is responsible for managing daily activities related to digital channels, including online banking, chat, email, and phone communications. This role involves processing service requests, developing business opportunities through proactive outreach, and serving as a subject matter expert on digital services. The specialist must ensure compliance with regulations and credit union standards while providing exemplary service to members.

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