Digital Media Specialist (5985)
About The Position
Keep productions running smoothly as the go-to media problem-solver who wrangles, delivers, and polishes video and audio assets with precision, speed, and a knack for making the technical feel easy. Our client is looking for a Digital Media Specialist who will support production teams by managing the ingest, processing, quality control, and delivery of media assets across a wide range of workflows. This role is hands‑on and service‑oriented, ensuring that video and audio assets are technically accurate, accessible, and ready for use across internal and external platforms. Working closely with producers, editors, engineers, and external partners, the Digital Media Specialist plays a critical role in keeping productions moving smoothly by solving technical problems, maintaining media standards, and adapting to constantly evolving tools and requirements. Continuous learning is an essential part of this role.
Requirements
- Strong proficiency with Windows operating systems and Microsoft Office
- Experience using cloud‑based tools, including OneDrive or similar file‑sharing and collaboration platforms
- Hands‑on experience with video encoding, transcoding, and delivery specifications
- Experience ingesting media from camera cards and external storage devices
- Working knowledge of video and audio QC principles and common technical issues
- Basic proficiency with video editing tools (e.g., Adobe Premiere Pro or equivalent)
- Strong troubleshooting skills, attention to detail, and a sense of urgency and mission when supporting productions
- Ability to manage multiple requests and prioritize work in a production environment
- Ability to work well in group and highly collaborative environments
Nice To Haves
- Familiarity with secure file transfer platforms
- Experience supporting accessibility workflows, including closed captions and audio description
- Experience with scripting or automation using tools such as PowerShell or Python
- Experience supporting high‑volume media pipelines, live events, or digital signage systems
- Experience reimaging Windows PCs and setting up production or workstation environments, including OS installation, configuration, and baseline application/tool setup
- Experience creating production‑ready video content utilizing AI‑powered tools (e.g., generative video, AI-assisted editing, upscaling, or automated workflows)
Responsibilities
- Manage and track a high volume of production‑related email requests, prioritizing work, coordinating responses, and ensuring follow‑through on deliverables
- Encode video and audio assets to specifications for multiple delivery platforms and use cases
- Perform quality control (QC) on video and audio assets, validating picture, sound, captions, formats, and technical compliance prior to delivery
- Design production paths and recommend best practices for compression and encoding projects
- Ingest media from camera cards, external hard drives, and other sources into NAS and shared storage environments, ensuring proper organization and data integrity
- Manage and support secure file transfers using approved platforms and workflows
- Perform basic video editing tasks, including trims, simple assemblies, format conversions, and exports
- Coordinate with external suppliers to obtain closed captions and audio descriptions, and verify accessibility deliverables meet required standards
- Support digital signage workflows, including content preparation, updates, deployment, and basic troubleshooting
- Troubleshoot video, audio, playback, and workflow issues encountered by production teams
- Provide general technical support related to media formats, delivery requirements, and production workflows
- Follow established workflows and documentation while contributing to ongoing process improvements
- Prepare billing information and track work orders associated with media services and deliverables
Benefits
- eligible employees have access to medical, dental, vision, life, and AD&D benefits, health savings and flexible spending accounts, other telehealth and wellness benefits, a minimum of seven paid holidays per year, accrual of at least 6.5 days (Temporary Employment) to at least 15 days (Regular Employment) of paid time off per year, a 401k plan with company match, discretionary bonuses dependent on company, team or individual performance, and referral bonuses for eligible hired referrals
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
