Digital Marketing Project Manager

CrossCountry Mortgage, LLC • Cleveland, OH

141d

About The Position

The Digital Marketing Project Manager is responsible for driving end-to-end delivery of digital initiatives that support CrossCountry’s marketing and technology objectives. This role leads software development and technical projects from conception through completion, translating high-level business goals into detailed project scopes, schedules, and quality standards. Collaborating closely with stakeholders and Senior Leadership, the Digital Marketing Project Manager ensures projects are delivered on time and are aligned with strategic priorities.

Requirements

• 5+ years of experience managing software development projects using formal project management disciplines and methodologies.
• PMP or similar project management certification, preferred.
• Experience managing and delivering software development projects.
• Advanced experience with the software development lifecycle and associated processes.
• Experience in Agile project management methodologies and tools (e.g., agile, scrum, Kanban, hybrid, DevOps, Jira, Confluence, Smartsheet).
• Experience leading cross-functional teams to successfully deliver both software and hardware projects.
• Excellent communication, collaboration, and leadership skills to effectively work with cross-functional teams.
• Exceptional organizational skills and attention to detail, ensuring projects are executed with precision.

Responsibilities

• Lead software development projects from conception through completion to ensure success as defined by adherence to scope, timeline, and quality standards.
• Translate high-level organizational objectives into definable project scopes while focusing on regular and timely delivery to internal and/or external stakeholders.
• Strategize, manage, and drive the execution of medium to large-scale inter-disciplinary projects, including technical, product, and software development initiatives.
• Facilitate cross-functional collaboration to develop and implement scalable, innovative solutions that address complex & entrepreneurial situations as well as enterprise-wide business challenges.
• Identify, manage, and escalate risks, issues, and changes associated with project development to maintain momentum and mitigate disruptions.
• Define project scope, deliverables, roles, and responsibilities in collaboration with stakeholders and Senior Leadership.
• Plan and conduct milestone reviews, decision checkpoints, and key meetings to ensure project progress and alignment with strategic goals.
• Coordinate with cross-functional teams, including Technology, Design, Implementation, System Owners, Quality Assurance, Operations, and Sales, to ensure all deliverables are completed, reviewed, tested, and approved.
• Mediate discussions among individuals with opposing interests or goals, using empathetic communication and strategic negotiation to achieve consensus.
• Exercise independent judgment and make critical decisions that influence project or program direction and overall success.

Benefits

• Competitive compensation plan
• Medical insurance
• Dental insurance
• Vision insurance
• 401K
• Company-provided short-term disability
• Employee assistance program
• Wellness program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree