Digital Learning Designer

Crash Champions

97d • $65,000 - $85,000

About The Position

As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.

Requirements

• Bachelor's degree in Graphic Design, Digital Media, Educational Technology, Instructional Design, or related field
• 2-4 years of experience in digital design, multimedia production, or learning technology
• Previous instructional design experience required - either as a practitioner or through close collaboration with instructional design teams
• Strong video editing and production experience required with portfolio demonstrating expertise
• Experience with learning management systems and e-learning authoring tools preferred
• Advanced proficiency in video editing software (Adobe Premiere Pro, After Effects, Final Cut Pro)
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, additional video tools)
• Experience with WalkMe, Whatfix, or similar DAP tools preferred
• Familiarity with LMS platforms, VILT tools (Zoom, Teams, WebEx), and e-learning authoring software
• Experience with storyboarding, content development workflows, and learning design processes
• Basic understanding of HTML, CSS, and web-based content creation
• Advanced skills in PowerPoint, with ability to create engaging presentations

Nice To Haves

• Bilingual Spanish proficiency preferred - ability to create content for diverse learner populations
• Experience in corporate learning and development environment
• Formal instructional design certification or coursework
• Advanced video production skills including motion graphics, animation, and audio production
• Certification in relevant software or learning technologies (Adobe Certified Expert, etc.)
• Experience with accessibility standards and inclusive design practices
• Background in change management or organizational communication

Responsibilities

• Produce and edit high-quality video content including instructional videos, training modules, promotional content, and microlearning segments
• Lead video production lifecycle from concept through post-production, including editing, motion graphics, audio enhancement, and final delivery
• Design and develop multimedia learning content including graphics, infographics, animations, and interactive elements
• Create visually compelling job aids, quick reference guides, and performance support materials
• Develop branded learning materials that align with organizational standards and visual identity
• Design engaging presentations and visual assets for virtual and in-person training
• Build and configure digital adoption platform (DAP) solutions, including WalkMe guides, smart tips, and interactive tutorials
• Create and maintain intranet learning resources and knowledge repositories
• Support virtual instructor-led training (VILT) setup, including technical coordination and platform management
• Collaborate with LMS team to optimize content delivery and user experience
• Stay current with emerging learning technologies and recommend innovative solutions
• Partner with Instructional Designers to translate instructional designs into engaging digital media and video content
• Collaborate on instructional strategy and provide input on how video and digital elements can enhance learning effectiveness
• Support learning program rollouts with creative assets, communications, and technical setup
• Coordinate production timelines and manage multiple projects simultaneously
• Ensure quality control and brand consistency across all digital learning materials
• Provide technical support for learning events and programs
• Work closely with cross-functional teams including HR, IT, and business units
• Gather feedback from learners and stakeholders to continuously improve digital learning solutions
• Participate in design reviews and contribute creative solutions to learning challenges
• Document best practices and maintain asset libraries for team efficiency

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Group Life Insurance
• Disability Insurance
• 401k Retirement Plan with match
• Referral Bonus (“Cash From Crash”)
• 5 Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees