Digital Lead Senior Associate

JPMorgan Chase & Co. • Columbus, OH

11h

About The Position

Chase Money Skills is a nationally scaled financial health program that offers
free financial education to local communities. This role will help establish
Chase as the authoritative voice in financial health, positioning our community
managers as trusted leaders within the communities we serve. The position is
part of Community Marketing team, within Consumer Bank Marketing.

As a Digital Lead in Consumer Bank, you will be responsible for transforming
in-person financial health workshop curriculum and worksheets into
digital-first, modular learning assets that power our content hub and enable
scalable distribution across channels—while ensuring content fidelity and
optimal learner outcomes.  You will work closely with the Chase Money Skills
Website/AI Activation team and serve as a second pair of eyes over channel
producers, with a strong focus on digital design. Ideal candidates will have a
background in graphic and video design, as well as digital learning design.

Requirements

• 5+ years in digital design, curriculum design, learning experience design, content strategy, or digital education production
• Experience translating live/in-person content into digital, self-serve learning experiences
• Strong organizational skills and comfort managing multiple workstreams and dependencies
• Familiarity working with governed content and approval processes
• Bachelor’s degree
• Proven background in graphic and video design, with a portfolio of digital learning assets

Nice To Haves

• Instructional design, content modularization, audience adaptation
• Digital design (graphic/video), asset QA, and content review
• Strong writing/editing and content QA
• Cross-functional collaboration with site/product and publishing ops
• Ability to mentor and provide feedback to channel producers

Responsibilities

• Translate workshop content into hub modules, interactive resources, and reusable building blocks (e.g., worksheets, guides, infographics, videos, etc.).
• Partner with the workshop recertification team to ensure digitized content remains accurate, up-to-date, and consistent with certified curriculum.
• Collaborate with creators and producers to turn workshop content into short-form and long-form video assets, infographics, worksheets and toolkits.
• Work with Site/AI activation partners to ensure content is structured for web publishing.
• Use performance insights and feedback to refine modules for clarity and engagement.
• Provide digital design guidance and quality assurance for channel producers, ensuring all assets meet brand and learning standards.

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
• Additional details about total compensation and benefits will be provided during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees