PREMIER Digital Innovation & Strategy Internship

FIRST PREMIER BANK•Sioux Falls, SD

35d•Onsite

About The Position

Interns will work with the Digital Innovation and Strategy team which focuses on the customer experience by bringing new and emerging self-serve technologies to our website, mobile app, and automated phone system to fit PREMIER's business objectives and customer demands. With a paid internship at First PREMIER Bank and PREMIER Bankcard, you’ll be learning from one of the nation’s strongest financial organizations. PREMIER's robust internship program is designed to give students hands-on experience in a variety of areas in the financial industry. PREMIER Interns work on real projects, serve our customers, and solve problems. Our goal is to provide PREMIER interns with experiences that will benefit them in their future careers. Build your resume, make important professional connections, and have a fun while you learn from the 13th largest ACH originating bank and the 9th largest issuer of Mastercard credit cards.

Requirements

Applicants should be enrolled in or pursuing higher education.
Passion for creating great customer experiences with a digital-preferred mindset.
Ability to quickly understand the fundamental end-to-end customer experience of PREMIER's digital products.
Possess intermediate PC skills.
Attentiveness to detail.
Excellent verbal and written communication skills and ability to use positive language.
Time management skills.
Self-motivated with a strong desire to succeed.
Punctual attendance.

Responsibilities

Work closely with the Digital Product Owners to maximize the value of digital products, anticipate customer needs, and evaluate current products.
Create data flows for existing website and mobile app features.
Collaborate with the Product Owners in an Agile, team-based environment.
With direction from the Product Owner, assist in developing clear and concise acceptance criteria.
Research best practices in today's digital technology to improve customer experience.
Research and propose ideas to increase PREMIER's digital exposure to customers.
Daily monitoring of digital platform performance.
Cross-Platform Comparison Audits.
Create automated tests for website and mobile app features.

Benefits

Emphasis on personal success, respect, health, wellness, fun, and giving back.
Employees are rewarded, valued, and celebrated for hard work.
Various Career advancement opportunities and growth.
Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more!
PREMIER employees who work 20+ hours per week are eligible for full-time benefits, including medical coverage with free vision and dental insurance.
We offer expanded Paid Time Off and a highly competitive 401(k) plan that features a dollar-for-dollar company match after 120 days of employment.
Employees can experience personal and professional growth through PREMIER University. It offers skill-based training, leadership classes and inspirational national speakers.
PREMIER Wellness unifies physical and mental health, financial wellness and community giving under one program designed to help employees find optimal work/life wellbeing.
Through our Employee Assistance Program, employees have access to free counseling sessions, online resources and legal support.
Community Giving offers our employees purpose-driven, meaningful opportunities where they know they are making a difference.
Recognizing and rewarding success is an important part of the PREMIER culture. We celebrate and show our appreciation with private concerts and special events. We’ve also celebrated with surprise gifts, cash/car giveaways, Apple watches, wireless earbuds and more!
At quarterly staff meetings, employees who have gone above and beyond in their job or in their community are awarded a PREMIER Performer or PREMIER Eagle Service Award.
Employees celebrating 20, 25, 30, 35, 40, 45 and 50 year Milestone Anniversaries receive $1,000 for every year they have worked with PREMIER.