Digital Guest Experience Specialist - The Cosmopolitan
MGM Resorts International•Las Vegas, NV
426d•$36,795 - $36,795
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About The Position
The Digital Guest Experience Specialist at The Cosmopolitan is responsible for delivering exceptional customer service to guests through engagement on review sites and social media platforms. This role is crucial for maintaining a positive public image of MGM Resorts International, influencing potential guests' decisions. The position involves responding to guest feedback, collaborating with property leaders, and analyzing guest insights to enhance service quality.
