Digital Fulfillment Coordinator

Informa Group Plc. • Irving, TX

62d • $50,000 - $55,000 • Onsite

About The Position

This role is based out of our Irving Texas office.
The Digital Fulfillment Coordinator works within the Business Operations Team to execute and manage digital sponsorship deliverables for multiple trade shows. The coordinator serves as the primary liaison between sponsors and internal teams to ensure that digital campaigns are deployed in a timely and high-quality manner. This person will also maintain detailed sponsorship fulfillment timelines, resolve client issues as needed, provide sponsor recaps and identify future opportunities.

Requirements

• Undergraduate degree in marketing, communications, advertising, or related sales support or equivalent trade show experience preferred.
• High level of proficiency in standard computer software including Microsoft Word, Excel and PowerPoint.
• Project oriented with superior attention to detail and outstanding organizational skills.
• Excellent written and verbal communication skills.
• Enjoys fast-paced environment and is flexible with day-to-day assignments.
• Strong team player who interacts well with external clients, vendors and internal teams.

Nice To Haves

• Experience with email marketing platforms and email best practices is preferred.
• Familiarity with analytics platforms and basic marketing campaign reporting is preferred.
• Basic knowledge of Salesforce is a plus.

Responsibilities

• Execute overall fulfillment of digital solutions sold to clients across a portfolio of trade show events in infrastructure and construction industries.
• Accurately submit newly sold digital products for processing and invoicing.
• Maintain inventory tracking sheets and campaign delivery calendars.
• Manage digital asset collection and deployment for digital products including targeted emails, web ads, audience extension, geofencing, event app and retargeting.
• Communicate with sponsors to confirm creative approvals and clarify expectations.
• Provide sponsors and sales reps with comprehensive reporting & analytics.
• Participate in pre-event team calls to review digital sponsorships with Sales, Marketing and Operations stakeholders.

Benefits

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees