Digital Foundations Manager

State of North Carolina

1d

About The Position

The Digital Foundations Manager provides strategic and operational leadership for the Department of Health and Human Services (DHHS) enterprise platforms, enterprise tools, and application vulnerability management functions. This role ensures effective governance, modernization, and optimization of enterprise tools and platforms supporting DHHS application development, including Microsoft Power Platform, Salesforce, ServiceNow. The position manages technical staff responsible for administration, governance, roadmap development, and application vulnerability scanning and remediation. The manager collaborates extensively with business units, the Information Technology Division (ITD), privacy and security teams, and other technology partners to ensure enterprise platforms meet organizational needs, remain secure, and support long term digital transformation. The Digital Foundations Manager oversees the enterprise platform owners, and the vulnerability management team, ensuring platforms are strategically aligned, secure, cost effective, and appropriately governed. The role provides leadership in strategy, standards development, vendor management, intake and ideation, and cross agency collaboration. The Manager is responsible for resource planning, performance management, vendor oversight, and fostering effective partnerships across DHHS.

Requirements

• Bachelor's degree in Computer Science or an IT related field or other related technical degree from an appropriately accredited institution and five years progressive experience including at least two years of experience in programming and applications analysis or related work OR Associate degree in Computer Science or an IT related field or other related technical degree from an appropriately accredited institution and six years progressive experience including at least two years of experience in programming and applications analysis or related work OR An equivalent combination of education and experience

Nice To Haves

• Demonstrated experience providing strategic IT leadership for enterprise platforms, including defining vision, strategy, and roadmaps for tools and platforms.
• Proven expertise in administration, governance, and life-cycle management of enterprise platforms such as Microsoft Power Platform, Salesforce, ServiceNow.
• Hands on experience establishing and maintaining governance standards, frameworks, and operating procedures for enterprise tools.
• Proven ability to lead, supervise, mentor, and evaluate technical teams, including resource planning, performance management and developing an environment that encourages teamwork and models comradery.
• Demonstrated ability to model positive customer service standards and understands the relationship between customer business and technology solutions

Responsibilities

• Provide strategic and operational leadership for DHHS enterprise platforms, enterprise tools, and application vulnerability management functions.
• Ensure effective governance, modernization, and optimization of enterprise tools and platforms supporting DHHS application development, including Microsoft Power Platform, Salesforce, ServiceNow.
• Manage technical staff responsible for administration, governance, roadmap development, and application vulnerability scanning and remediation.
• Collaborate extensively with business units, the Information Technology Division (ITD), privacy and security teams, and other technology partners to ensure enterprise platforms meet organizational needs, remain secure, and support long term digital transformation.
• Oversee the enterprise platform owners, and the vulnerability management team, ensuring platforms are strategically aligned, secure, cost effective, and appropriately governed.
• Provide leadership in strategy, standards development, vendor management, intake and ideation, and cross agency collaboration.
• Responsible for resource planning, performance management, vendor oversight, and fostering effective partnerships across DHHS.

Benefits

• Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
• Employees also receive paid vacation, sick, and community service leave.
• In addition, paid parental leave is available to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees