Digital Fingerprint Specialist

Protection Strategies Inc • Washington, DC

2d

About The Position

Perform daily badging and credentialing operations.

Requirements

• High school diploma or GED required
• 1 year (minimum) experience in data entry
• Ability to work well with a team
• Ability to sit for long periods of time, standing, walking, crouching, and kneeling
• Effective interpersonal and communication skills
• Multi-task in a fast-paced environment
• Strong data entry skills alpha and numeric
• Proficient in Microsoft office applications
• Motivated self-starter

Nice To Haves

• 1 year of experience in badging

Responsibilities

• Contact Federal employees, contractors, affiliates, and interns to schedule fingerprint enrollment and badge issuances.
• Correspond with agency sponsors and liaisons, both internal and external, regarding badge status'
• Enroll, issue, and activate numerous types of identification cards
• Perform certificate rekey, pin reset, and card update activities
• Perform card custodian functions including ensuring all badges are stored securely
• Responsible for checking identity and proofing process with valid government photo IDs
• Take photographs for HHS badges
• Responsible for destroying deactivated badges and requesting account terminations
• Responsible for activating physical access
• Provide training for newly assigned badge office staff
• Answer telephone inquiries, questions regarding badge office policies, procedures,
• Maintain the HHS' rules and regulations for identifying inter-agency badges
• Troubleshoot inquiries, issues and other problems associated with the enrollment and issuance stations
• Print and issue new and replacement badges for clients, federal employees, contractors, and liaisons
• Reporting system failures and downtime to the appropriate assistance centers, as needed
• Other duties as assigned

Benefits

• Medical
• Dental
• Vision
• Telemedicine
• 401(K) Retirement Plan
• Tuition Assistance
• Disability Products
• Employee Assistance
• GoodRx
• Commuter Benefits
• HSA + HRA

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees